Primary Support Professional

Job Description:

Job Title: Primary Support Professional (Residential)

Location: Poplar Bluff, Missouri

Department: ISL

Employment Type: Full-Time

Job Summary:
Join our compassionate and collaborative team as a Primary Support Professional (Residential) and make a meaningful difference in the lives of individuals with intellectual and developmental disabilities. In this role, you will provide essential support services, ensuring the successful implementation of Individual Support Plans (ISPs) while fostering a safe and nurturing environment. We are looking for dedicated individuals who are committed to enhancing the quality of life for our clients through effective communication, teamwork, and a person-centered approach.

As a Primary Support Professional, you will work closely with clients in their homes and communities, coordinating daily activities and ensuring their needs are met. Your role will involve training staff, overseeing health and safety standards, and participating in the development of positive behavioral support strategies.

The Primary Support Professional (Residential) position offers…

• All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, generous paid time off, and more

• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

• Career Advancement & Wage Growth - Grow in your career with great opportunities for upward mobility and added income

• Comprehensive Training - Learn and develop skills with our robust on-the-job training

• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

• Work directly with assigned clients in their homes or communities, as designated by the Program Coordinator and/or Regional Director.

• Participate in Individual Support Plan meetings and RN visits or service monitoring visits when possible.

• Train staff on each client’s medical needs, personal preferences, and compliance.

• Ensure staff are knowledgeable of client medications and potential side effects through effective communication.

• Oversee daily residential notes, goals, and health tracking.

• Review the physical condition of the home to ensure health, safety, and cleanliness standards are met.

• Ensure safety kits are present and complete, including First Aid Kits and Emergency Preparedness Kits.

• Review MARS for signatures and errors per shift.

• Complete event reports in accordance with state guidelines.

• Schedule staff or cover shifts for personnel who are absent.

• Track mileage used in homes to stay within budget.

• Participate in the development of positive behavioral support as needed.

• Ensure clients are taken to all required medical appointments.

• Maintain receipts for purchases made from client funds and record them appropriately.

• Ensure money counts are completed at each shift change by staff.

• Collaborate with the Program Coordinator on follow-ups from monthly RN visits and trainings.

• Ensure safety drills are conducted according to the Individual Safety Plan.

• Document daily exceptions and submit them to the Program Coordinator at the end of each month.

• Perform other duties as assigned.

Education, Experience, and/or Credential Qualifications:

• Must be 18 years of age; must have a high school diploma or GED.

• One year of experience in the field of intellectual/developmental disabilities, or successful completion of training in the Missouri Quality Outcomes approved by the Division of DD regional office.

Additional Qualifications:

• Must have a reliable means of communication.

• Must possess skills to read and understand written materials.

• Must possess skills to write clearly and legibly.

Physical Requirements:

• Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull objects.

• Sedentary work involves sitting most of the time but may involve walking or standing for brief periods.

Brightli is on a Mission:
Join us in our mission to change and save lives. If you are passionate about making a difference and want to be part of a team that values compassion and collaboration, we encourage you to apply today!

Keywords:

• Primary Support Professional
• Residential Services
• Individual Support Plan
• Intellectual Disabilities
• Developmental Disabilities
• Caregiver
• Support Staff
• Community Support
• Health and Safety
• Team Collaboration

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Firefly is a Smoke and Tobacco Free Workplace.