Primary Support Professional

Job Description:

The Primary Support Professional (Residential) works in the homes of people receiving residential services. He/she works in collaboration with the Program Coordinator to ensure the satisfactory implementation of the Individual Support Plan (ISP). The Primary Support Professional provides support services to clients served and coordinates the day to day activities as outlined within the ISP.

Essential Job Functions:

• Works in the home or community with assigned clients, as designated by the Program Coordinator and/or the Regional Director.

• Participates in Individual Support Plan meetings when possible and in RN visits or service monitoring visits.

• Trains staff in each client’s medical needs, personal preferences and compliance..

• Assures that staff are knowledgeable of client’s medications and any potential side effects by ensuring professional communication with direct support staff after changes.

• Oversees daily residential daily notes, goals, and health tracking.

• Reviews physical condition of home to ensure the health, safety and cleanliness standards are met and maintained. This includes ensuring food is properly stored and not expired.

• Ensures safety kits including First Aid Kit, “Grab and Go” Kit, Blood Borne Pathogen Kit and Emergency Preparedness Kit are present and complete.

• Reviews MARS for signatures, errors, etc. per shift.

• Completes event reports in accordance with state guidelines.

• Schedules staff or covers shifts for personnel who are sick or must be absent from the work site.

• Tracks mileage being used in home to ensure we are staying within mileage budget for each client.

• Participates in the development of positive behavioral support if needed.

• Primary staff are responsible for taking clients to all required medical appointments.

• Ensure a receipt is maintained for each purchase made from client’s money and recorded on appropriate ledger.

• Ensure money counts are being completed at each shift change by staff.

• Collaborate with Program Coordinator on follow-up to monthly RN visits, trainings for special diets and adaptive equipment, annual paperwork signed by guardians and follow-up from Quality Management

• Ensures safety drills are done on each shift according to the Individual Safety Plan.

• Ensure staff are trained in special diets and adaptive equipment.

• Ensure daily exceptions are documented and submitted to the Program Coordinator at the end of each month.

• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

• Ability to write routine reports and correspondence.

• Ability to communicate effectively before groups of residents, employees of the organization, family members and other contacts in the community. Must use person-centered language with individuals and families.

• Ability to apply common-sense understanding to carry out instructions furnished in written, oral or diagram form.

• Ability to deal with problems involving several concrete variables in standardized situations.

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

• Must have a reliable means of communication;

• Must possess skills to read and understand written materials;

• Must possess skills to write clearly and legibly;

Experience and Education Qualifications:

• Must be 18 years of age; must have a high school diploma or GED.

• One year experience in the field of intellectual/developmental disabilities or in lieu of experience, must successfully complete training in the Missouri Quality Outcomes approved by the Division of DD regional office.

Supervisory Requirements:

None

Employment Requirements:

• Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.
• Completion of New Hire Orientation at the beginning of employment.
• All training requirements including Relias at the beginning of employment and annually thereafter.
• Current driver’s license, acceptable driving record and current auto insurance.

Physical Requirements:

ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.

Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Firefly is a Smoke and Tobacco Free Workplace.