Primary Support Professional

Job Description:

Job Title: Primary Support Professional

Location: Ava, Missouri

Department: ISL

Employment Type: Full Time

Job Summary:

Join our compassionate team as a Primary Support Professional, where you will play a vital role in enhancing the lives of individuals receiving residential services. You will collaborate closely with the Program Coordinator to implement Individual Support Plans (ISPs) effectively. This position offers the opportunity to make a meaningful difference in the lives of clients while developing essential skills in support coordination, communication, and team collaboration.

In this role, you will work directly in the homes of clients, providing support services and ensuring their daily activities align with their individual needs. Your dedication to maintaining a safe and healthy environment will be crucial in fostering a positive living experience for those you serve.

The Primary Support Professional position offers…

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Career Advancement & Wage Growth - Grow in your career with great opportunities for upward mobility and added income
• Comprehensive Training - Learn and develop skills with our robust on-the-job training
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

• Work directly in the home or community with assigned clients, as designated by the Program Coordinator and/or the Regional Director.
• Participate in Individual Support Plan meetings and RN visits or service monitoring visits when possible.
• Train staff on each client’s medical needs, personal preferences, and compliance.
• Oversee daily residential notes, goals, and health tracking to ensure quality care.
• Review the physical condition of the home to maintain health, safety, and cleanliness standards.
• Ensure safety kits are present and complete, including First Aid and Emergency Preparedness Kits.
• Schedule staff or cover shifts for personnel who are sick or absent.
• Collaborate with the Program Coordinator on follow-up to monthly RN visits and special diet trainings.
• Ensure daily exceptions are documented and submitted to the Program Coordinator at the end of each month.
• Other duties as assigned.

Education, Experience, and/or Credential Qualifications:

• Must be 18 years of age; must have a high school diploma or GED.
• One year of experience in the field of intellectual/developmental disabilities, or successful completion of training in the Missouri Quality Outcomes approved by the Division of DD regional office may substitute for experience.

Additional Qualifications:

• Must have a reliable means of communication.
• Must possess skills to read and understand written materials.
• Must possess skills to write clearly and legibly.

Physical Requirements:

• ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, or otherwise move objects, including the human body.
• Sedentary work involves sitting most of the time but may involve walking or standing for brief periods.

Brightli is on a Mission:

We are dedicated to changing and saving lives through our compassionate care and support. If you are ready to make a difference and join a team that values your contributions, we encourage you to apply today!

Keywords: Primary Support Professional, Residential Services, Individual Support Plan, Client Care, Team Collaboration, Health and Safety, Developmental Disabilities, Support Coordination, Compassionate Care, Community Support

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expressions, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Firefly is a Smoke and Tobacco Free Workplace.