Program Coordinator

Job Description:

Job Title: Program Coordinator

Location: Ava, Missouri

Department: ISL

Employment Type: Full Time

Job Summary:
Join our compassionate and dedicated team as a Program Coordinator, where you will play a vital role in enhancing the lives of individuals with developmental disabilities. This position offers the opportunity to lead a team, develop meaningful support plans, and ensure the highest quality of care. We are looking for someone who is organized, empathetic, and committed to fostering community participation. Your efforts will directly contribute to our mission of helping others and making a positive impact in their lives.

In this role, you will oversee operations within designated service delivery areas, ensuring that all team members are well-trained and that services are delivered effectively. You will coordinate the development of Individual Support Plans (ISPs) and monitor the implementation of these plans to achieve measurable outcomes.

The Program Coordinator position offers…

• All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, generous paid time off, and more
• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Career Advancement & Wage Growth - Grow in your career with great opportunities for upward mobility and added income
• Comprehensive Training - Learn and develop skills with our robust on-the-job training
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

• Coordinate and participate in the development of the Individual Support Plan (ISP) to ensure measurable and clear outcomes.
• Supervise and evaluate team members, providing leadership and guidance to foster a collaborative environment.
• Conduct quarterly Record and Therapy Reviews to ensure documentation is current and complete.
• Make weekly visits to the ISL to monitor individual status and ensure a safe and clean environment.
• Maintain client profiles in the database and prepare annual ISL budgets.
• Track monthly ISL budget exceptions and prepare end-of-year variance reports.
• Work with Primary Support Staff and Residential Nurse to address medical needs and promote wellness.
• Complete daily documentation audits in Therap, including health, medications, and daily notes.
• Facilitate opportunities for natural support and community participation.
• Other duties as assigned.

Education, Experience, and/or Credential Qualifications:

• A bachelor’s degree from an accredited college or university.
• Relevant experience in the field of Developmental Disabilities can be substituted year for year for a degree.

Additional Qualifications:

• Must have a reliable means of communication.
• Must possess skills to read and understand written materials.
• Must possess skills to write clearly and legibly.
• May be required to assist with physical transfers or lifting, depending on the needed supports of the individual.
• Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check.
• Current driver’s license, acceptable driving record, and current auto insurance.
• Must have working air conditioner and heater in any vehicle used to transport clients.
• Will be on-call according to the regional office schedule.

Physical Requirements:

• Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, or otherwise move objects, including the human body.
• Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.
• Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Brightli is on a Mission:
We are dedicated to changing and saving lives through our compassionate services. If you are ready to make a difference and join a team that values your contributions, we encourage you to apply today!

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expressions, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Firefly is a Smoke and Tobacco Free Workplace.