What are the responsibilities and job description for the Dental Office Receptionist/Manager(Chinese speaking required) position at Supreme Dental Clinic?
We are looking for a bilingual (English/Chinese) Dental Office Receptionist/Manager to join our dynamic team. If you are friendly, organized, and passionate about providing excellent patient service, this is a great opportunity for you to grow in a professional and caring environment.
Key Responsibilities:
- Patient Reception: Welcome patients warmly and ensure a positive experience at the clinic.
- Scheduling & Appointments: Manage and coordinate patient appointments, confirm schedules, and handle rescheduling or cancellations.
- Patient Communication: Communicate effectively with patients in both English and Chinese regarding appointments, treatment plans, and billing.
- Administrative Management: Oversee daily office operations, including patient records management, billing, insurance claims, and office supplies.
- Billing & Payments: Handle patient billing, payment processing, and insurance claim submissions.
- Team Support: Assist the dental team with administrative tasks, including ensuring smooth workflow in the office.
- Customer Service: Address patient inquiries, resolve complaints, and ensure patient satisfaction.
Qualifications:
- Fluency in both English and Chinese (Mandarin/Cantonese) is required.
- Previous experience in a dental or medical office is preferred but we are happy to provide training to you!
- Strong organizational, communication, and multitasking skills.
- Familiarity with dental management software (open dental, etc.) is a plus.
- Ability to handle confidential patient information professionally and securely.
- Excellent customer service and interpersonal skills.
What We Offer:
- Competitive salary and benefits.
- Friendly and supportive team environment.
- Opportunities for professional growth and advancement.
If you’re looking to be a part of a compassionate team and make a difference in patient care, we encourage you to apply!
To apply, please submit your resume and cover letter to zhang.xiaodan22@gmail.com
Job Type: Full-time
Pay: $16.00 - $35.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Happy hour
- Opportunities for advancement
- Paid training
- Uniform allowance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $16 - $35