Customer Service Representative

We are seeking a friendly and customer -oriented individual to join our team as a Customer Service Representative at Supreme Laundry and Cleaners. As a Customer Service Representative, you will be responsible for providing exceptional customer service, assisting customers with their laundry and dry-cleaning needs, and ensuring a positive experience for every client.

Job Duties:

· Greet and Welcome Customers

· Assist Customers with Laundry and Dry-Cleaning Services

· Receive and Process Orders

· Handle Customer Inquiries and Resolution

· Operate Cash Register and Process Payments

· Maintain Cleanliness and Orderliness

· Promote Additional Services

· Maintain Customer Records

· Collaborate with the Team

Requirements:

· Previous customer service experience preferred.

· Reliable Transportation a MUST

· Excellent verbal communication and interpersonal skills.

· Strong problem-solving abilities.

· Basic computer skills for order processing and maintaining customer records.

· Ability to handle cash transactions accurately.

· Knowledge of laundry and dry-cleaning processes is a plus.

· Flexibility to work evenings, weekends, and holidays as needed.

The physical requirements for a commercial laundromat operator can vary depending on the specific tasks involved and the size of the operation. However, here are some average requirements a Supreme CSR can consider:

• Lifting:
• The ability to lift and carry laundry bags or baskets weighing up to 25-50 pounds.
• Occasionally, heavier loads may need to be lifted with the assistance of equipment or another team member.
• Pushing and Pulling:
• Pushing or pulling laundry carts or bins filled with laundry, which may vary in weight.
• Standing and Walking:
• The job typically involves a significant amount of standing and walking throughout the work shift.
• Operators may need to move around the laundromat, attend to different machines, and interact with customers.
• Bending and Reaching:
• Reaching into machines or shelves to retrieve or load laundry.
• Bending or stooping to pick up items from the floor or lower shelves.
• Repetitive Movements:
• Engaging in repetitive motions such as folding, sorting, and stacking laundry items.

Job Type: Full-time

Pay: $11.00 per hour

Expected hours: No less than 35 per week

Benefits:

• Health insurance
• On-the-job training

Shift:

• Evening shift
• Morning shift

Ability to Relocate:

• El Paso, TX 79903: Relocate before starting work (Required)

Work Location: In person

Salary : $11