Customer Service Representative

Supreme Spa and Pool is Lincoln, NE most trusted and fastest growing spa and pool retailer. We will be interviewing qualified candidates for the position of Retail Customer Service Representative at our Retail Showroom at 5046 Rentworth Ct, Lincoln, NE 68516. Our Customer Service platform, strong promotional calendar, outstanding inventory selection, professional pool building expertise, and independent ownership truly set us apart in this market.

Requirements:

• Ideal candidates will have at least 1 year of experience in retail sales and operations
• Provide a high level of customer service to meet/exceed our customers' needs
• Able to lift/carry up to 50 lbs. and climb up and down a ladder on a regular basis.
• Communicate effectively both in written and verbal format
• Demonstrate accuracy in entering transactions into our P.O.S. system
• Diligently handle all chemical and water testing products, equipment and samples with care, process accurately, collaborate with Management on results
• Maintain retail store atmosphere by stocking merchandise, organizing and cleanliness of showroom floor and backroom
• Be able to multitask on merchandising, stocking and sales responsibilities

Supreme Spa and Pool is a Drug-Free Employer. We do offer Benefits, Employee Discounts and paid training.

We will be accepting applications for this position through April 30th, and conducting interviews during those dates.

Benefit Conditions:

• Waiting period may apply

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

Communication method(s) used:

• Email
• Phone
• In person

Hours:

This Seasonal position that runs from March to September and requires a 40-50-hour workweek with rotating days off.

Standard hours are Monday through Friday, 9 AM to 7 PM, and Saturdays, 9:30 AM to 5 PM.

Work Remotely

• No

Job Type: Seasonal

Pay: $15.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Shift:

• 10 hour shift

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• Sales: 1 year (Required)

License/Certification:

• Drivers License (Preferred)

Work Location: In person

Salary : $15 - $18