Lead Windows Engineer

Job Title: Lead Windows Engineer

Location: Algona, IA (Onsite)

Duration : Long-Term

Interview Mode : Video

Job Description :

Responsibilities :-

- Adhering to SLAs

- Mentoring / Training Team Members

- Handling tickets / requests

- Perform root cause analysis

- Troubleshooting technical issues

- Defining processes and ensuring that the processes are adhered to

- Oversees and is responsible for successful completion of Installation, configuration and migration

- Ensure maximum uptime according to the SLA

- Understanding of Multi-geo support environment

- Responsible for building / maintaining a test environment

- Improves and maintains customer and employee satisfaction

- Suggests new technologies and design changes

- Monitoring and maintaining SLA requirements by the team members

- Planning Backup/Restoration Strategy for 24x7 operation support

- Suggesting patches/upgrades to maintain security level

- Testing / Auditing/processes as required from time to time

- Identify Skill gaps and plan for training / knowledge updating

Technical Requirements

• Proficient in Microsoft OS
• In-Depth knowledge of Active Directory and DNS structure
• Strong Knowledge of Windows 2000 and 2003 Server and trouble shooting skills;
• Strong in File and Print Server Management; Knowledge in Windows Security; experienced in Antivirus products
• Ability to implement AD infrastructure
• Proficient in doing Recovery of AD Domain Controllers, DNS, WINS, DHCP servers
• In-Depth knowledge of Domain Controllers replication configurations
• Good Exposure to Group Policies creation, their testing and implementation
• In-Depth knowledge of DHCP servers designing and planning
• Should have good working experience on RAID management and Array controller.
• Should have good knowledge & troubleshooting skills on MS Clusters, Windows Load Balancing
• Should have expertise in backup products
• Expertise in protocol suite and command line utilities
• Should have worked with OEM hardware (DELL/HP/IBM), & remote connectivity tools
• Should have worked with more than one patching (WSUS & SMS) & antivirus tools
• Knowledge of Windows Registry, including knowledge of modifying system
• Registry to support installed applications and document configuration
• Good working experience on monitoring tools
• Good experience on installation, configuration and managing VM Ware environment.
• Knowledge of Citrix Environment is added advantage
• Good Knowledge on FSMO Roles assignment in AD environment
• Good Proficiency in System Fault Tolerance Design, Business continuity and Disaster recovery planning
• Good Exposure to Group Policies creation, their testing and implementation
• Capacity planning and Fine tune system for optimal performance
• Should have good communication and customer interaction skills.