What are the responsibilities and job description for the Front Desk Agent position at Surf City Hotel?
Seasonal - Hotel Front Desk Clerk
Job Description
Job Description
The Surf City Hotel is seeking to hire part-time, seasonal employees to work as front desk clerks. We are looking for someone who can work evening shifts. Hours would be 3pm to 10pm Monday - Sunday. We also have one weekend day shift position availible hours are 8 am to 3pm Friday - Sunday.
The position is located in Surf City, NJ. Surf City Motel is a family oriented seasonal motel located steps from the beach. While experience in the hotel/motel industry is helpful, it’s not required – we care more about positive attitudes, strong work ethics, and a willingness to learn and have fun.
Primary responsibilities and duties include:
- Handling front desk operations by making reservations, checking guests in and out and assisting travelers with questions about the local area
- Providing professional and friendly service to guests
- Responding efficiently to guest complaints, special requests and taking action to ensure guest satisfaction
- Handling daily cash and credit cards for check-ins and deposits on guest stays
- Working closely with all departments to help maintain a positive work environment
- Other duties as assigned
Qualifications and Skills Required
- Able to handle a fast paced environment during periods of high occupancy
- Excellent communication and customer service skills
- Must be able to prioritize responsibilities and be self-sufficient in periods of reduced occupancy
- Excellent computer skills are required and experience with a Property Management System is a plus
- Ability to read, write, speak and understand English
- Ability to work a variety of days/evenings, including weekends and holidays
- Ability to stand or walk for an extended period of time or for an entire work shift
What We Offer
- Competitive pay
- Flexible schedule
- Fun environment
No phone calls please! Resumes will only be accepted via really. Feel free to message us with any questions
Job Types: Part-time, Temporary
Pay: $15.49 per hour
Job Type: Part-time
Pay: From $15.49 per hour
Schedule:
- 8 hour shift
- Every weekend
- Holidays
- Night shift
Work Location: In person
Salary : $15