Lead Budtender

Lead Budtender

Summary:

As the Lead Budtender, you will oversee all aspects of our cannabis retail store operations, ensuring a seamless and enjoyable experience for our customers while upholding company standards and values. Your role involves leading the sales floor, supervising budtenders, managing daily tasks, and providing exceptional customer service. Additionally, you will play a key role in maintaining inventory integrity, executing sales strategies, and fostering a welcoming environment for our clientele.

Responsibilities:

Salesfloor Leadership and Operations Management:

• Lead and supervise budtenders, guiding daily tasks and maintaining operational efficiency.
• Open and/or close the store meticulously, conducting cash counts and ensuring register banks are accurate.
• Delegate inventory restocking duties, monitor stock levels, and ensure the sales floor is adequately replenished.
• Monitor break schedules for staff and ensure compliance with company policies.
• Handle returns efficiently, ensuring defective items are properly handled and removed from the sales floor.
• Conduct closing procedures, including reconciling registers and verifying completion of cleaning duties.

Customer Engagement and Sales Excellence:

• Greet and establish rapport with guests, understanding their needs and preferences.
• Assist customers with product inquiries, providing knowledgeable recommendations based on their preferences.
• Lead by example in exceeding personal sales goals and support sales associates in achieving theirs.
• Drive a "Guest Centric" culture, enhancing customer engagement through sales training and product knowledge.

Team Development:

• Provide leadership and support to team members, fostering continuous learning and improvement.
• Master product lines and pricing to train junior budtenders, sharing key insights during shifts.
• Assist store leaders in executing business initiatives effectively and efficiently.

Operational Excellence and Compliance:

• Maintain cleanliness and organization of the sales floor, restocking merchandise, and participating in store clean-up.
• Perform clerical tasks, including accurate inventory reporting and record-keeping to inventory members.
• Ensure compliance with state regulations and company policies, including proper documentation and ID verification for customers.

Communication and Reporting:

• Provide timely updates to management on shift activities, including vendor visits, customer feedback, and operational issues.
• Confirm starting and ending cash counts, reconcile registers, and report any discrepancies promptly.

Requirements :

• Minimum of 2 years in a lead/supervisor position or equivalent experience.
• Education high school diploma/GED required.
• A college degree or equivalent experience is preferred.
• Prior cannabis retail experience is a plus.
• Strong interpersonal and communication skills
• Manage conflict and lead and hold others accountable
• Welcoming and helpful attitude and able to demonstrate a passion for customer service.
• Manage workload and prioritize tasks independently
• Accurately handle cash register operations.
• Ability to multi-task in a fast-paced environment.
• Ability to work a flexible schedule including holidays, nights, and weekends
• Must be 21 years of age
• Background check required
• Guard Card required - If you do not have one we will help you obtain one
• Must be able to accommodate scheduling expectations including weekend, evening, and holiday shifts.

Physical Requirements:

• Ability to stand and walk for long periods
• Ability to lift packages/boxes up to 30 pounds
• Ability to crouch, stoop, reach, etc. to get products for customers from shelves of varying heights and locations

If this sounds like a good fit, and you are interested in joining the Surf City Original by Flower Supply family, please send a cover letter illustrating your retail experience and your resume.

FLOWER SUPPLY is an equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state or local law.'

Job Type: Full-time

Pay: From $20.00 - $22.00 per hour. DOE Tips ranging from $4-$8 per hour.

Shift:

• Day shift / Morning / Evening/ Friday - Tuesday

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Shift:

• Day shift
• Evening shift
• Morning shift

Work Location: In person

Salary : $4 - $8