What are the responsibilities and job description for the Sales and Design Associate position at Surfaces By Design?
We are looking for a Sales and Design Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
Responsibilities
- Provide a high level of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store
- Maintain displays throughout showroom
- Remain knowledgeable on products offered and discuss available options
- Process customer orders and purchase orders
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Assist in receiving in orders
Skills
- Proven work experience in sales
- Basic understanding of sales principles and customer service practices
- Basic Math skills
- Hands-on experience with POS transactions preferred
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- High school degree; BS degree in Marketing or related field would be a plus
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Compensation Package:
- Commission pay
- Holiday pay
- Hourly pay
- Overtime pay
Schedule:
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $40,000 - $60,000