What are the responsibilities and job description for the Front Desk Receptionist/Billing specialist position at Surfside Dental of Ft Myers?
Job Summary:
We are seeking a reliable and professional Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing exceptional customer service and ensuring smooth operations. The ideal candidate will have experience as a Dental Receptionist and billing/insurance verifications with breakdowns. Be familiar with Dentrix, Dexis, and other front desk systems.
Duties:
Absolute MUST have experience:
- Dental insurance verification and breakdowns.
-Filing insurance claims and AR follow up.
- Greet patients and visitors with a friendly and welcoming demeanor
- Answer phone calls, schedule appointments, and assist with patient inquiries
- Verify insurance information and collect co-payments
- Maintain patient records and ensure accuracy of medical or dental charts
- Coordinate with medical staff to ensure efficient patient flow
- Follow HIPAA guidelines to protect patient privacy and confidentiality
- Assist with medical scheduling, including coordinating appointments and managing cancellations or rescheduling
- Manage incoming and outgoing correspondence, including mail, faxes, and emails
- Perform general administrative tasks such as filing, data entry, and organizing documents
-Filing insurance claims and AR follow up.
Requirements:
- Proven experience as a Dental Receptionist, getting insurance breakdowns
-Proven experience with treatment planning and presentation
- Familiarity with Dentrix is highly preferred
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Knowledge of medical terminology is a plus
- Ability to work in a fast-paced environment while maintaining attention to detail
- Proficient in using computer software programs such as Microsoft Office Suite
We offer competitive pay based on experience.
Please note that all positions at our company are paid positions.
If you meet the above requirements and are interested in joining our team as a Front Desk Receptionist, please submit your resume for consideration. We look forward to reviewing your application.
Job Type: Full-time
Pay: $17.00 - $25.00 per hour
Benefits:
- Continuing education credits
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (Required)
- Dental terminology: 2 years (Required)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Fort Myers, FL 33912 (Required)
Work Location: In person
Salary : $17 - $25