Hotel Front Desk Agent

Job Overview
We are seeking a dedicated and friendly Front Desk Agent to join our team in providing exceptional hospitality services. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a seamless check-in and check-out experience. This role requires excellent communication skills, attention to detail, and a commitment to delivering outstanding customer service in a fast-paced environment.

Duties

• Greet guests upon arrival with a friendly demeanor and assist with the check-in process.
• Manage reservations, including booking, modifying, and canceling as necessary.
• Provide information about hotel amenities, services, and local attractions.
• Handle guest inquiries and complaints promptly and professionally.
• Operate phone systems to manage incoming calls and relay messages efficiently.
• Maintain the front desk area in an organized and welcoming manner.
• Collaborate with other hotel departments to enhance guest experiences.

Skills

• Exceptional customer service skills with the ability to engage positively with guests.
• Proficiency in phone etiquette
• Familiarity with hotel operations
• Attention to detail and problem-solving skills to address guest needs effectively.
• Great Customer Service, Responsible and Reliable

Join our team as a Front Desk Agent where your skills will contribute to creating memorable experiences for our guests!

This position is seasonal and will start late March until Mid November 2025.

This position does not provide housing.

Please send resume for consideration .or call for an interview. 508-487-1726

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Every weekend
• Holidays
• Morning shift

Ability to Commute:

• Provincetown, MA 02657 (Required)

Ability to Relocate:

• Provincetown, MA 02657: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $19