Medical Office Receptionist

Surgical Associates of Neenah, SC is one of the leading surgical groups in our community. We have been serving the surgical needs of the Fox Valley for over 50 years. We are hiring a talented Receptionist to join our team. A career with Surgical Associates of Neenah and Gastroenterology means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance.

Responsibilities:

Registers patients checking in for visits

Processes all medical record requests, including but not limited to FMLA paperwork, insurance and attorney requests.

Switchboard Role - Answers incoming calls and directs caller to appropriate area on multi-line phone system.

Responsible for scanning incoming outside records, authorizations and notes into EMR (Epic) system.

Responsible for verifying provider schedules

Collects copays and payments.

Schedules office and any other post-op visits.

Ensures adequate supplies are maintained to continue uninterrupted workflow.

Verifies demographic information, including insurance when registering patients

Exhibits computer systems knowledge and proficiency as necessary to perform job functions.

Demonstrates the attitudes and behaviors of Surgical Associates of Neenah, SC.

Performs other duties as assigned when appropriate.

Adheres to HIPAA guidelines set forth in Clinic policies and procedures.

Responsible for verifying accuracy and completeness of medical records.

Communicates with Business office in regards to verifying insurance and pre-certification of patients.

Qualifications

• 1-2 years of experience preferred but not necessary
• Medical Terminology
• Computer competency utilizing Epic (preferred but not necessary)
• Excellent communication skills in customer service and experience working as a company team member
• Ability to fulfill SAN's standards and values when performing scheduling tasks
• Display kindness and be open to providing scheduling accommodations to customers, clients or staff
• Attention to detail and organizational skills a must
• Ability to perform more than one task at a time and solve problems quickly

Job Type: Full-time or part time

Excellent Benefit Package which includes:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time off and Paid Sick Time
• Short Term Disability Insurance
• Accident and Illness Insurance
• 401K with Pension and Profit Sharing
• Life Insurance
• Employee Assistance Program

Hours: Monday-Thursday 830 to 5 pm Friday 8-4 (no nights, weekends or holidays)

Opportunities for advancement to surgery scheduling also available.

Job Types: Full-time, Part-time

Pay: $37,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Dependent health insurance coverage
• Disability insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Medical Specialty:

• Surgery

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Medical Terminology: 1 year (Required)
• Customer Service: 1 year (Required)

Work Location: In person

Salary : $37,000