What are the responsibilities and job description for the Inside Sales/Customer Specialist, Hospitality position at Surya Carpet?
About Surya Inc.
At Surya Inc., we are redefining the world of interior design. As a leading furnishings company, we offer a thoughtfully curated collection of design-forward furniture, rugs, textiles, lighting, wall decor, and accents. Our products are available globally through interior designers, architects, procurement firms, and more. Surya Inc. proudly includes renowned brands such as Surya, Global Views, Mitchell Gold Bob Williams, Livabliss, and RST Brands. We’ve been honored ten times on the Inc. 5000 list of America's fastest-growing privately held companies.
Position Overview
Are you driven, energetic, and ready to grow with a fast-paced, innovative company? Surya Inc. is looking for a Sales Specialist to join our Hospitality team! In this role, you will be at the forefront of helping our customers—architects, designers, procurement firms, hotel buying groups, and management companies—find the perfect solutions for their needs. Whether you're managing existing accounts or pioneering relationships with new customers, you will have the opportunity to grow your career in a collaborative and dynamic environment. If you have at least one year of experience and are eager to make an impact, we want to hear from you!
What You’ll Do:
- Become a Product Expert: Learn the ins and outs of our diverse product offerings across all brands.
- Build Relationships: Engage with customers regularly to understand their needs, challenges, and goals. Provide valuable solutions and exceed their expectations.
- Drive Sales: Make daily outreach to both new and existing clients via phone and email to generate sales and grow customer relationships.
- Consult and Advise: Offer tailored product solutions, substitutions, and recommendations based on client needs.
- Travel Opportunities: Attend up to two trade shows a year to showcase our products and network with industry leaders.
- Data-Driven: Maintain accurate customer and sales activity in Salesforce to track progress and optimize results.
- Collaboration: Work closely with our Hospitality/Contract support teams and the field sales team to ensure seamless customer experiences.
- Customer Support: Resolve customer issues and elevate concerns as needed to maintain customer satisfaction.
What We’re Looking For:
- Experience: At least one year of sales experience, or transferable skills from Design or Retail.
- Communication Skills: Comfortable with cold calling and establishing new business relationships.
- Growth Mindset: Strong desire to develop interpersonal skills and grow within the company.
- Resilience: Able to handle objections and stay focused on achieving goals.
- Passion: A genuine enthusiasm for the Surya brand and products.
- Tech Savvy: Proficient in MS Office 365; experience with Salesforce is a plus.
- Location: This is a full-time, on-site position at our corporate headquarters in White, GA.
Why Surya Inc.?
- Join a rapidly growing company with exciting career advancement opportunities.
- Work in a collaborative, creative, and supportive environment.
- Be part of an innovative team that values your contribution and celebrates success.
If you're ready to bring your sales expertise to a thriving company and build a long-term career, we want to talk to you!
