What are the responsibilities and job description for the REGISTRATION/COMMUNICATION CLERK position at Susan B Allen Memorial Hospital?
HR.SUA48522E53554150502E535541PP.SUAfalsehttps://portal.sbamh.org/mig/sua/EMPJOB/5355412E4C495645/50502E535541/CAT/434C524B2F4F4646/JAPPHR.xml1947434C524B2F4F4646CLERICAL/OFFICERegistration01/31/25Essential Functions:1. Responsible for accurate and timely registration for all hospital registrations including, but not limited to ER, out-patients, in-patients, Clinic and Observation customers.2. Responsible for knowledge of and obtaining all pre-certification information prior to registration, from doctors offices and/or insurance companies for both inpatient and outpatient registrations, per insurance requirements.3. Responsible for contributing to customer relations by providing excellent customer service with immediate assistance to a prompt, easy and friendly registration process, contributing positively to patient satisfaction.4. Scan documents to patient accounts under correct form name.5. Responsible to be immediately available, as the first person in contact with emergency patients as they arrive to the Emergency Room, and to inquire about patient condition in order to provide appropriate triage notification to Emergency personnel. Responsible for providing very good customer service, contributing to increased patient satisfaction.6. Responsible for basic functions of Communication Clerk to provide temporary relief during a scheduled Registration Clerk shift. Basic functions defined as ability to answer switchboard and transfer calls to appropriate extension, page physician, CRNAs and emergent pages.7. Displays enthusiasm, an interest for work and a willingness to expand professional knowledge base.8. Responsible for retaining and performing any routine changes in Registration and Communication process, keeping abreast of any insurance updates or requirements and attending seminars as requested.9. Responsible for demonstrating knowledge of departmental responsibilities during emergent alarms, knowledge and whereabouts for departmental manuals.10. Performs other duties as assigned.Qualifications:Knowledge, Skills, and Abilities:Ability to read, spell, write clearly, calculate and type accurately. Skills in performing Excel and Word functions. Communication and computer skills. Phone Etiquette.Education:High school graduate and/or GED.Experience:Experience in working with the public, preferably in the medical environment. Knowledge of office procedures.Certification/Licensure:None.Code Blue Training:Ability to activate Code Blue system by dialing 200.Physical Demands:May require constant sitting. Requires occasional standing and walking. Occasionally lifting and carrying up to 30 lbs. May require pushing and pulling up to 30 lbs. Eye-hand coordination, and finger and manual dexterity are required. Requires corrected hearing and vision to normal range. Requires working under stressful conditions. Some exposure to hazardous materials may exist. Requires occasional bending, twisting, climbing, balancing, stooping, reaching overhead, grasping and kneeling. Requires the ability to distinguish letters or symbols. Working Demands:Ability to use office equipment such as computer terminals, typewriter, copier and fax machine. Repetitive movements involved in typing and keyboard entry are required.This is a Full Time position working 80.000 Hours/PeriodThis position requires working Weekends, HolidaysNIGHTS
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El Dorado, KS
Full Time