What are the responsibilities and job description for the Mortgage Loan Officer (Remote) position at Susser Bank?
Position Summary
Employee shall be employed as a Mortgage Loan Officer. Primary duties shall be to utilize his/her knowledge, training and experience to originate and facilitate the processing and closing of loan products and financing of residential real estate transaction on behalf of the Company’s customers.
Primary Duties and Responsibilities
- Develop and maintain a successful relationship with Business referral sources.
- Prospect new mortgage lending opportunities.
- Meet with customers as necessary during the application process.
- Determine borrowers’ financial objectives.
- Take a complete and accurate loan application.
- Review and analyze borrowers credit profile and provide appropriate solutions.
- Collect supporting documents and upload full file to assigned processor.
- Apprise borrower of pricing scenarios and initiate rate lock.
- Coordinate with Processor to ensure file is successfully moved through all phases of the approval process to achieve an On-time closing.
- Ensure Superior Customer Service by providing on-going communication to customer and referral partners setting appropriate expectations.
- Understands and agrees to abide by the policies and procedures established by Susser Bank.
- Performs duties in compliance with applicable laws and regulations.
- Maintains the security and confidentiality of pertinent information and records.
- Maintains current and up-to-date knowledge and continues professional development through training as applicable.
- Demonstrates a courteous, pleasant, self-motivated, and dependable behavior. Maintaining a professional environment in both appearance and conduct.
- Performs additional duties as assigned or directed.
Education and Experience Required
- Minimum of 1 year of residential mortgage lending experience.
- Knowledge of conventional and/or government lending guidelines.
- Demonstrated success in prospecting and lead generation.
- Consistent record of meeting/exceeding production goals.
Skills and Abilities Required
- Strong understanding of PC based hardware and operating systems.
- Exceptional communication skills
- Problem solving
- Patience
- Accuracy
- Detail oriented
- Organization
- Time management
- Multitasking
- Adapt to change
Susser Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Susser Bank participates in E-Verify.
