What are the responsibilities and job description for the Cafe Manager - Front of the House position at Sustainable Restaurant Group?
Description
Join our team at Mr. West and be a part of our café bars, where everyone comes together over delicious coffee, food, wine, and cocktails.
Apply now to be our next Cafe Manager at University Village in Seattle!
Offering:
- Starting salary at $69,306 / year, DOE
- Quarterly bonus potential
- Great Benefits, including Health Insurance options, Life Insurance, Employee Assistance Program
- Vacation Time, starting at up to 3 weeks accrued / year for years 1-5!
- 401(k)
- Employee Discounts
- Opportunities for Advancement and Education within the Company
Strive for quality in every decision, every day through:
- Leading the cafe operations and its overall success for financial performance, environment, employees, shift leaders, and customers.
- Executing training at a high level
- Upholding and enforcing all company policies and procedures, while supporting team members in daily tasks and making our customers feel welcome
- Managing the floor and filling in the floor needs, addressing customer or team concerns, and monitoring adherence to health and safety standards
- Ensuring quality of products and services throughout the brand and location are meeting Mr. West standards
- Managing and leading new employee and manager orientations and training, delegating where appropriate
- Ensuring a culture of positivity and accountability with the front of house team
- Executing the schedule as written
- Ensuring front of house executes high standards for a safe and hospitable customer experience
- Demonstrating excellent hospitality, executing high-quality beverages, and maintaining a continuous quality improvement environment for our patrons
- Validating and completing opening and closing procedures, including cleaning, delegation, accounting, and other checklists
- Keeping and maintaining storage of product through organization, cleanliness, and inventory counts
Qualifications:
- 3 years previous experience in a related management position, leading a team in a high-volume and multi-faceted restaurant
- Strong knowledge of specialty coffee, bar and wine preferred
- Valid Food Handler and MAST Certification required.
- Strong organizational, interpersonal, communication, and problem-solving skills
- Ability to handle sensitive, confidential information discreetly and professionally
- Ability to work in a fast-paced environment
- Ability to multi task and organize time with strong attention to detail
PHYSICAL AND ENVIRONMENTAL CONSIDERATIONS Work is performed primarily in a cafe setting with extensive public contact and frequent interruptions. Must be able to stand or walk a minimum eight-hour shift. Requires mobility and prolonged standing, walking, bending and lifting up to 50 lbs.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to qualified individuals with disabilities in all aspects of the employment process and to perform the essential functions. If reasonable accommodation is needed, please contact the HR Department
MrWST is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. MrWST does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Salary : $69,305 - $69,306
