What are the responsibilities and job description for the Assistant Property Manager position at SustainableHR PEO & Recruiting?
About the Role :
We are seeking a dynamic and dedicated Assistant Property Manager to support the day-to-day operations of a residential community. This role is critical in ensuring operational efficiency, regulatory compliance, and exceptional resident experiences. The ideal candidate will be detail-oriented, proactive, and passionate about fostering a vibrant living environment.
Key Responsibilities :
Operational Support :
Collaborate with the Property Manager to oversee daily operations, including leasing, compliance, recertifications, marketing, budgeting, accounts receivable / payable, and vendor management.
Serve as the acting manager in the absence of the Property Manager.
Ensure timely reporting and maintain clear communication regarding property performance.
Resident Relations :
Assist with leasing, move-in processes, and property tours for prospective residents.
Address resident inquiries, concerns, and complaints with professionalism and efficiency.
Facilitate rent collection, manage deposits, and handle financial transactions, including past-due accounts.
Compliance & Documentation :
Maintain accurate and compliant resident files and documentation.
Support the development and implementation of property policies and procedures.
Ensure compliance with Low-Income Housing Tax Credit (LIHTC) program requirements and other regulatory standards.
Team Collaboration :
Work closely with cross-functional teams to promote operational excellence.
Provide guidance and support to property staff, fostering a collaborative work environment.
Contribute to team development initiatives and participate in staff training.
Qualifications :
High school diploma or equivalent required; additional education in property management or related fields is a plus.
Minimum of 2 years of residential property management experience.
Proficiency in Microsoft Office Suite.
Experience with LIHTC programs is preferred.
Strong verbal and written communication skills.
Ability to manage multiple priorities effectively and independently.
Strong problem-solving skills and sound judgment in decision-making.
Commitment to maintaining a positive and professional work environment.
Experience with OneSite is a major plus!
Core Values :
Accountability : Taking ownership of responsibilities and outcomes.
Collaboration : Fostering teamwork across all levels.
Entrepreneurship : Approaching challenges with a solution-oriented mindset.
Commitment : Building strong, lasting relationships within the community.
Transparency : Communicating openly and authentically.
Work Environment :
Primarily office-based with occasional on-site property visits.
Requires occasional after-hours availability for urgent matters.
Why Join Us?
Be part of a team dedicated to creating thriving, inclusive communities.
Opportunities for professional growth and career advancement.
Competitive compensation and comprehensive benefits package.
A collaborative, values-driven work culture where your contributions matter.
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