Loan Accounting Supervisor

Summary

Responsible for overseeing the day-to-day operations of the Loan Accounting Department, including the supervision of associated staff. Ensure all new and renewed loans are entered into the system correctly. Review all payments, advances and escrows posted to the system for errors and accuracy. Service Freddie Mac, SBA, Farmer Mac and Fannie Mae loans. Balance and report all payment activity to these entities. Adhere to all federal and state regulations. Responsible for all reporting within the unit. Implement directives from Senior Management.

Qualifications

Education: Associates degree in accounting.

Experience: Four years of related experience with at least two years of management experience.

Essential Functions

A: Job Specific:

• Create reports within database on a monthly, quarterly and ad-hoc basis. Utilize reports to correct errors and determine unit effectiveness. Provide reports for compliance review, auditors, board reporting, internal staff requests and senior management directives.
• Work closely with data processing department to maintain the core software. Make recommendations to add fields, upgrades and functions to keep the system operating appropriately. Test and troubleshoot system as appropriate.
• Inform all bank staff of changes to loan accounting processes. Write articles for the monthly newsletter and send out information via e-mail to keep all departments abreast of issues identified by the department.
• Provide support to the mortgage underwriters pertaining to the secondary market. Review rates and inform CFO of any changes in the market in order for rate adjustments to be made in a timely manner.
• Act as a subject matter expert for the department. Answer questions, present ideas to improve efficiency and/or accuracy, create and implement department specific policies and procedures.
• Manage staff members. Assign work duties, measure job competence and provide support.
• Responsible for training all staff members. Create training curriculum, department manuals and training tools to obtain learning objectives. Monitor staff understanding of department and corporate training initiatives, discuss content and consistently reinforce the content learned. Work with HR and Compliance to track the completion of mandatory training.
• Monitor work volumes to assure appropriate staffing. Approve time off, track absences, manage over-time and maintain timecards. Assist with administering leaves.
• Responsible for ordering supplies, maintaining work areas and equipment.
• Assist HR with maintaining staffing models that are in-line with FTE allocation. Interview and select employees.
• Evaluate performance. Work with manager or HR to initiate corrective action and/or developmental plans.
• Maintain communication through the utilization of coaching sessions, departmental meetings and evaluations.
• Point of contact for other business units to coordinate work flow and collaborate efforts.
• Perform document reviews on post-closing loan files to ensure accuracy.
• Identify missing/incorrect loan documents and initiate an exception identifying the error.
• Record exceptions, notify lenders of the exception and assist with resolution.
• Update loan documents, clear exceptions and update necessary logs.
  
  

Knowledge/Skills/Abilities

• Strong technical knowledge and good understanding of general banking regulations, laws, and guidelines.
• Demonstrated managerial and supervisory experience leading an accounting team.
• The ability to communicate effectively and clearly, both in verbal and written communications.
• Excellent interpersonal skills.
• Strong knowledge of the business area that is being supported.
• Self-directed and motivated.
• The ability to manage multiple tasks.
• Excellent problem-solving skills.
• Ability to calculate figures as it relates to accounting processes.
  
  

Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, pregnancy, disability or protected veteran status.

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