What are the responsibilities and job description for the Client Services Representative - Cheyenne Mountain Animal Hospital position at Suveto?
Cheyenne Mountain Animal Hospital, part of the Suveto network of hospitals, seeks a full-time Client Services Representative to join our team in Colorado Springs, CO.
At Cheyenne Mountain Animal Hospital we're dedicated to providing the very best care for our clients and their best four-legged friends. Our team is equipped with advanced technology and services to keep our patients happy, healthy, and safe while they are in our care. We always strive to meet the various needs of our patients.
Our CSRs provide high quality customer service that meets or exceeds the expectations of our clients, support the doctors and support staff, and look for ways to continually improve the delivery of services to our clients to ensure that clients are treated with respect and compassion.
This is a full-time position, $17.00 - $19.00 per hour
ESSENTIAL JOB FUNCTIONS:
- Manage the front desk by greeting clients, checking patients in/out, scheduling rechecks and signing visitors and vendors in.
- Oversee the clinic
- Manage and assist client in the euthanasia paperwork
- Discuss payment choices with
- Process Daily Estimate Report (Out Window CSR).
- Assist with daily administrative duties such as printing schedules, pulling charts, filing, emailing medical records, distribute daily mail and purging charts in
- Maintain knowledge of extension numbers to reach employees throughout the
- Assist in emergency situations by expediting calls to triage staff
- May require mentoring or overseeing students from various educational
- Perform other job duties as
QUALIFICATIONS:
- High School Diploma or equivalent
- At least 1 year working within a customer service environment
- Must be computer literate; basic computer skills with ability to navigate new
- Excellent communication
- Ability to multi-task.
- Ability to work well within a team
Our employment package includes paid time off, paid holidays, medical, dental and vision insurance, pet care discounts, 401K with a true match up to 4%, and continuing education. In addition, all full-time hospital team members receive VSOP® grants, SUVETO'S VETERINARY STOCK OWNERSHIP PLAN, at no cost to team members. VSOP® is an ownership program that tracks the value of the entire Suveto organization.
Cheyenne Mountain Animal Hospital, part of the Suveto network of hospitals, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation: $17.00 - $19.00
Salary : $17 - $19
