What are the responsibilities and job description for the Technician Manager position at Suveto?
Position Overview
Supervising and training of the Technician staff.
Responsibilities
Essential Functions:
Preferred Qualifications
Supervising and training of the Technician staff.
Responsibilities
Essential Functions:
- Supervise technicians and other medical personnel in the assigned department, evaluating performance (introductory and annual), reviewing time reporting, enforcing company policies, and communicating new practices and policies regarding technical duties; participate in the selection and discipline of staff.
- Schedule staff according to departmental needs, monitoring and regulating overtime hours worked by staff, ensuring proper coverage in times of shortage.
- Administer the on-call schedule as well as the standard schedule for staff.
- Train new staff in their responsibilities; mentor all staff regarding performance and training needs.
- Perform the duties of a technician or assistant, as scheduled.
- Liaison with other departments and supervisors regarding patient care and hospital operations; resolve issues, as needed.
- Oversee cleaning, stocking, and inventory duties for the department.
- Exhibit confidentiality and professionalism in all regards for employee issues; be proactive in the approach to issue resolution.
- Keep hospital management informed of any issues or risks that might impact operations or employee relations; work with the management team to resolve.
Preferred Qualifications
- High School Diploma or the equivalent.
- Veterinary Technician Registration or equivalent experience.
- High level of competence in the complete range of veterinary technician skills.
- Working in a team environment.
- Customer Service.
- Attention to detail.
- Verbal and written communication skills.
- Supervisory skills, including performance management, feedback, and communications.
- Staff scheduling skills.
- Professionalism and ability to properly handle confidential information.
- Leadership skills.
- Time management.
- Organization skills.
- Interpersonal skills.
- Multi-tasking and setting priorities.
- Empathy.
