What are the responsibilities and job description for the Reservation assistant position at SVH Travel?
Job Description : Online Reservation Assistant
Department : Hospitality
Job Summary :
We are seeking a detailoriented and customerfocused Online Reservation Assistant to join our team in the Hospitality industry.
Responsibilities :
- Process online reservations accurately and efficiently
- Respond to customer inquiries via phone email and live chat
- Assist guests with booking modifications and cancellations
- Maintain accurate records of reservations and guest information
- Collaborate with other departments to ensure guest satisfaction
Qualifications :
- High school diploma or equivalent
- 1 years of experience in customer service or hospitality
- Excellent communication and interpersonal skills
- Proficiency in online reservation systems
- Ability to multitask and work in a fastpaced environment
Skills :
- Attention to detail
- Problemsolving abilities
- Team player
- Adaptability
- Strong organizational skills
If you are passionate about providing exceptional service and have a knack for online booking systems we want to hear from you! Apply now to join our team as an Online Reservation Assistant.
Last updated : 2024-11-18