BDC Guest Relations Specialist

Job Description:

Location: 5067 S Wadsworth Blvd, Littleton, CO 80123

Career Area: Customer Service

Employment Type: Full Time

Position Type: Hourly

Pay: Starting at $18.81 per hour, commensurate with experience

The application window is expected to close on March 15, 2025

At Schomp, our Corporate positions provide valued support to our dealerships and customers. We are looking for top talent ready to join our forward-thinking, high volume, dynamic organization.

We encourage our team members to be their best, we celebrate our success, and we strive to exceed customer expectations.

The Schomp Corporate team dedicates time in supporting its employees and recognizing achievements through the monthly MVP award. We also encourage and provide opportunities for our employees to support SchompSpark - giving back to our community in the areas of children’s and educational organizations.

If you are looking for an amazing team of hard working and fun individuals, apply now!

Why Schomp BDC?

• Flexible schedule! We will schedule you based on your needs!

• Opportunities for advancement

• Continued Training through Schomp

• Work life balance, we respect your time away from work and believe that you should have time to enjoy your life outside of the office

Why Schomp:

• Full suite of insurances - medical, dental, life

• Pet insurance, you read that right, insurance for your furry or not so furry friends

• 401(k) with company match

• Paid Time off - Vacation, sick and benefit days

• Short term and long term disability

• Accident insurance

• On site Gym/ Gym reimbursement

• Culture that values and recognizes

• Committed to your career, leadership and development training

• The best part of automotive: Employees are eligible for discounts on vehicles, parts and service

Daily Responsibilities:

As a Customer Service Agent, you’ll be answering inbound phone calls from our customers. No automotive knowledge is required. We keep our multiple Service Departments running by scheduling service appointments with our customers, and ensuring all of their questions and needs are met during each phone call.

• Effectively manage a high volume of work

• Build rapport with guests

• Enhance the service process by creating a first class guest experience

• Provide an exceptional first impression when speaking with guests

• Respond quickly to the needs of the guests

• Utilize our company’s core values:

  • Competitive

  • Consistent

  • Adaptable

  • Respectful

  • Empathetic

Requirements:

• Must be able to work some evenings, Saturdays, and holidays

  • We are open Monday through Friday, 7am to 7pm, and Saturdays 8am to 7pm

  • We are closed on Sundays

• Call center experience is a plus but not required

• Guest relations experience is a plus but not required

Schomp Automotive Group is an Equal Opportunity Employer

The compensation range represents the low and high end of the compensation range for this position. Actual compensation will vary depending on factors including but not limited to location, experience and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include bonuses, Paid Time Off policy, region- specific benefits.

If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process, please contact us by sending an email to HRTEAM@schomp.com or contact 720-800-6265.