Account Manager

Swamp Fox Insurance Agency

Position Title: Account Manager - Commercial Lines Insurance

Location: Moncks Corner | Full-Time, In-Office Position 

Company Overview: Swamp Fox Insurance Agency has been a trusted provider of personalized insurance solutions since 1987. As the only endorsed insurance agency by the South Carolina Timber Producers Association, we pride ourselves on offering customized insurance for businesses across the Southeast. We are currently looking for an experienced Commercial Lines Account Manager to join our team and contribute to our continued success. 

Position Overview: The Commercial Lines Account Manager will manage a portfolio of commercial insurance accounts and work closely with both clients and team members to ensure seamless service. This is a vital role in maintaining client satisfaction while identifying opportunities to enhance coverage and service offerings.

Key Responsibilities:

• Manage Renewals: Oversee the renewal process for assigned commercial clients, including scheduling renewals, obtaining necessary documentation, and reviewing quotes.

• Client Relationship Management: Build and maintain strong relationships with existing and new clients, ensuring their insurance needs are met with the best possible solutions.

• Collaboration: Work with producers and underwriters to compile submissions for new business, ensuring smooth communication and accurate documentation.

• Policy Review: Evaluate and review clients' policy terms, conditions, and coverage to align with their needs and best practices.

• Cross-Selling & Up-Selling: Identify opportunities to offer additional coverage or insurance products based on client needs and gaps in coverage.

• Multitasking: Handle day-to-day client inquiries and administrative tasks in a fast paced, dynamic environment.

• Team Support: Assist and cross-train with other departments as necessary, ensuring efficient operations across the agency.

What We Offer:

• Competitive Salary: We offer a Competitive Salary plus performance-based bonuses.

• Benefits Package: Includes Simple IRA, health, dental, and vision plan options, as well as paid time off.

• Professional Development: Opportunities for growth, including access to sponsored webinars, in-house training, and CE credits to maintain your P&C license.

• Collaborative Work Environment: Join a supportive team culture where your contributions are valued, and success is a shared goal.

Required Qualifications:

• Education: High School Diploma or Equivalent.

• Licensing: Active P&C license is preferred.

• Experience: 2-3 years of experience in commercial lines insurance, ideally in an account management or service role. • Knowledge: Strong understanding of commercial insurance policies, including general liability, property, workers' compensation, auto, and professional liability.

Skills:

• Strong communication and interpersonal skills (both verbal and written).
• Excellent customer service skills with the ability to build and maintain professional relationships. -
• Highly organized with a keen attention to detail.
• Proficiency in insurance management software and Microsoft Office Suite.
• Ability to work independently and collaborate effectively with a team.

Why Swamp Fox Insurance Agency?

• Commitment to Excellence: We focus on providing tailored insurance solutions to meet our clients' unique needs, building lasting relationships in the process.

• Industry Expertise: As the endorsed agency for the South Carolina Timber Producers Association, we specialize in forestry, commercial auto, and small business insurance.