What are the responsibilities and job description for the Dock Attendant position at Swan Bay Resort - 1000 Islands Premier RV Park &...?
Supervisor: Lead Dock Attendant / Maintenance & Marina Manager
Position Type: Seasonal (May–October), Full-Time & Part-Time Available
Pay Rate: Starting at $16/hr (based on experience)
Schedule: 8 AM – 8 PM, 7 days a week (flexibility required)
Job Summary:
Swan Bay Resort & Marina is home to 100 slips, watercraft rentals, and an onsite boat launch. We are looking for Dock Attendants who bring enthusiasm, professionalism, and top-tier customer service to our waterfront experience. As a Dock Attendant, you will be the face of our marina, assisting guests with docking, rentals, and marina services while ensuring safety and cleanliness. This is a fast-paced, hands-on role that requires attention to detail, initiative, and a strong work ethic.
At Swan Bay, we operate by our core values:
Excellence Wins – We go the extra mile to create exceptional guest experiences.
Together, We Thrive – Teamwork is key to a smooth-running marina.
Hustle with Heart – We work hard, take pride in what we do, and enjoy the waterfront lifestyle.
Key Responsibilities:
- Welcome and assist guests with docking, fueling, and boat rentals.
- Maintain a clean and organized marina, including docks, walkways, and rental equipment.
- Operate the reservation and point-of-sale system for rentals and purchases.
- Ensure rental boats meet safety and cleanliness standards before each use.
- Monitor fuel logs and uphold safety protocols for fueling operations.
- Perform daily dock walks, maintenance tasks, and assist with special events at the marina.
- Stay knowledgeable about marina policies, boat rental rates, and local waterways.
What We’re Looking For:
- A positive attitude and commitment to top-notch service.
- Strong communication skills and the ability to work independently and as part of a team.
- Ability to multi-task and adapt in a fast-paced, outdoor environment.
- Basic boating knowledge is a plus, but not required.
- Comfortable handling transactions and operating a register.
- Must be able to work weekends and holidays.
Physical Requirements:
- Ability to lift 30–35 lbs regularly and up to 80 lbs occasionally.
- Comfortable working outdoors in varying weather conditions (heat, rain, wind).
- Able to stand, walk, stoop, and kneel for extended periods.
Perks:
- Employee discount on marina and resort merchandise.
- A fun, outdoor work environment by the beautiful St. Lawrence River.
- Opportunity to gain valuable experience in boating, hospitality, and customer service.
If you’re ready to hustle with heart and be part of a thriving marina team, apply today!
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Expected hours: 20 – 40 per week
Schedule:
- 8 hour shift
- Holidays
- Weekends as needed
Experience:
- Boating: 1 year (Preferred)
Work Location: In person
Salary : $16
