What are the responsibilities and job description for the Office assistant position at Sweep-A-Chim?
Benefits :
- 401(k) matching
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
About Us :
We are a small local business that has specialized in fireplaces for over 37 years in the heart of Bel Air. We perform service work as well as new installations. We're looking for a second office person to help with the administrative workload. Our business is seasonal, but we stay steady year round. The fall and winter are the most busy times of year for us. We're looking for someone to join our team for the long run. If the following job summary / responsibilities sounds like something you would be able to enjoy performing, we'd be happy to teach and train you in areas you may have not experienced before.
Benefits / Perks : Paid Holidays
Option for group insurance plan
Company contribution retirement plan options
Career Growth Opportunities
Job Summary
We are seeking an Office Assistant to join our team. In this role, you will accurately transfer information into our database system. Your responsibilities may include verifying data, updating existing information, entering new information, creating spreadsheets, and other administrative tasks. You will provide a variety of clerical and administrative support to our employees, ensuring the office runs smoothly and efficiently. Your responsibilities will include answering phone calls and greeting visitors, scheduling appointments, planning meetings, and writing correspondence. You will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor. The ideal candidate is also a fast and accurate typist with attention to detail and excellent computer skills.
Responsibilities
Use keyboard, scanner, or other office equipment to transfer information into the database system
Collect information directly from customers and enter information into the database
Create accurate spreadsheets in Microsoft Excel
Confirm accuracy of data by comparing to original documents
Perform regular backup of data
Schedule appointments and maintain calendar
Address and resolve customer concerns with a professional attitude
Receive inbound calls and place outbound calls
Identify the reason for the customer’s call, collect relevant information and provide solutions
Document all customer interactions
Attend trainings to maintain up-to-date skills and knowledge
Any other tasks essential to help the business thrive
Salary : $17