Front Office Receptionist

Growing, fast-paced law firm is looking for a bilingual front office receptionist. The candidate must be well organized and have attention to detail in order to perform administrative duties efficiently. We are looking for stable, long-term team members looking for a home to grow and are not afraid of putting in hard work.

Key Responsibilities:

• Communicating with customers via phone, email, and in-person, and directing callers or in-person guests to the appropriate person or department.
• Receive, sort, and distribute mail and prepare and process outgoing packages and mail
• Collect and organize documents including sensitive personal information
• Perform filing, faxing, scanning, copying, and data entry projects
• Assure that the reception area, conference rooms, and kitchen area are kept neat and tidy at all times
• General administrative duties as required to meet business needs.
• Assist the legal team prepare demand packages, resolve, and close client’s cases.
• Monitor and prioritize cases as statutes of limitations are approaching.
• Ensure the client is informed of all case progress and status changes
• Manage case status updates and document all information in CRM

Qualifications:

• Bilingual preferred (English and Spanish)
• A solid work ethic and a positive attitude
• College degree and at least one year of relevant experience or an equivalent combination of education and experience.
• Ability to work well under pressure while maintaining a good sense of humor
• Strong customer service experience and excellent attention to detail
• Data-entry experience and typing skills
• Ability to perform repetitive tasks quickly and accurately
• Excellent written and verbal communication skills

Must be comfortable working in a fast-paced environment