What are the responsibilities and job description for the Learning and Development Coordinator position at Sweet James LLP?
Job Description
Job Summary:
The Learning and Development Coordinator is responsible for supporting the administrative and operational aspects of the firm’s learning and training programs. Reporting directly to the Director of Operations, this role plays a vital part in developing, coordinating, and maintaining training initiatives that ensure employees are compliant with legal standards, firm policies, and job-specific requirements. The coordinator will also be responsible for creating training materials, tracking training module progress, monitoring compliance with training expectations, and ensuring that employees complete required courses.
Key Responsibilities:
Sweet James is a renowned law firm dedicated to providing exceptional legal services. Our team is driven by a commitment to excellence, client satisfaction, and continuous improvement. Joining Sweet James means becoming part of a supportive and collaborative work environment where your skills and contributions are valued.
Sweet James is a renowned law firm dedicated to providing exceptional legal services. Our team is driven by a commitment to excellence, client satisfaction, and continuous improvement. Joining Sweet James means becoming part of a supportive and collaborative work environment where your skills and contributions are valued.
Job Summary:
The Learning and Development Coordinator is responsible for supporting the administrative and operational aspects of the firm’s learning and training programs. Reporting directly to the Director of Operations, this role plays a vital part in developing, coordinating, and maintaining training initiatives that ensure employees are compliant with legal standards, firm policies, and job-specific requirements. The coordinator will also be responsible for creating training materials, tracking training module progress, monitoring compliance with training expectations, and ensuring that employees complete required courses.
Key Responsibilities:
- Training Program Development:
- Assist in developing and creating training materials, including presentations, handouts, e-learning modules, and compliance-related resources.
- Work with the Director to ensure training content is up-to-date, aligned with legal standards, firm policies, and industry best practices.
- Regularly update training materials to reflect changes in regulations, compliance requirements, and firm procedures.
- Training Coordination and Delivery:
- Schedule, organize, and coordinate internal and external training sessions, workshops, and seminars.
- Support in the delivery of training programs, ensuring all sessions are conducted smoothly and that participants have access to relevant materials.
- Assist in preparing for in-person training or managing virtual platforms for remote training sessions.
- Tracking Training Modules and Completion:
- Administer the firm’s Learning Management System (LMS), ensuring all training modules are uploaded, accessible, and up-to-date.
- Monitor employee progress in completing mandatory and elective training modules, ensuring all required courses are completed within designated timeframes.
- Track and report on training completion rates, identifying employees who may be falling behind or failing to meet compliance deadlines.
- Compliance Monitoring and Reporting:
- Track employee compliance with training requirements.
- Generate reports for the Director on employee compliance, highlighting any issues or areas where training is not being completed on time.
- Onboarding Training Support:
- Assist in the development and coordination of onboarding training materials, ensuring that new employees receive the necessary training on firm policies, legal compliance, and specific role-related tasks.
- Track new hire progress through onboarding training modules to ensure timely completion of required training within the probationary period.
- Employee Support and Communication:
- Serve as a point of contact for employees with questions about training modules, compliance expectations, or LMS-related issues.
- Assist employees in navigating the training system, answering questions about course requirements, and troubleshooting any access or technical issues.
- Feedback and Continuous Improvement:
- Collect feedback from training participants to evaluate the effectiveness of training sessions and materials.
- Assist in analyzing training outcomes and compliance data to suggest improvements to the training process and materials.
- Support the Director in making adjustments to training programs based on feedback and compliance trends.
- Bachelor's degree or equivalent experience in Business Administration, Communication, Education, or a related field.
- 1-2 years of experience in an administrative or learning and development role, preferably in a legal field.
- Familiarity with Learning Management Systems (LMS) and training coordination.
- Experience in tracking training modules, ensuring compliance, and maintaining accurate records.
- Strong organizational skills with the ability to track and manage multiple projects and deadlines.
- High attention to detail and accuracy in record-keeping and reporting.
- Proficiency in Mac, Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent written and verbal communication skills.
Sweet James is a renowned law firm dedicated to providing exceptional legal services. Our team is driven by a commitment to excellence, client satisfaction, and continuous improvement. Joining Sweet James means becoming part of a supportive and collaborative work environment where your skills and contributions are valued.
Sweet James is a renowned law firm dedicated to providing exceptional legal services. Our team is driven by a commitment to excellence, client satisfaction, and continuous improvement. Joining Sweet James means becoming part of a supportive and collaborative work environment where your skills and contributions are valued.
