What are the responsibilities and job description for the Front Desk Receptionist position at Sweet Smiles?
$250 Signing bonus!*
JOB OPPORTUNITY:Attend to patients on the phone and in person. Co-ordinate and organize appointments and administration to facilitate the efficient running of the dental office.
Main Job Tasks, Duties and Responsibilities
- greet patients
- Assist with tele dentistry efforts.
- register new patients according to established office protocols
- assist patients to complete all necessary forms and documentation
- verify and update patient information
- inform patients of dental office procedures and policy
- move patients through appointments as scheduled
- enter all relevant patient information into data system
- maintain and manage patient records in compliance with privacy and security regulations
- answer and manage incoming calls
- respond and comply to requests for information
- schedule patient appointments
- confirm upcoming appointments and recalls according to office protocol
- check daily appointment schedule
- arrange patient charts for next day appointments
- fill in cancellations and no-shows
- organize referrals to other medical specialists
- dispatch lab work appropriately
- collect and receipt payments from patients at time of treatment
- inform patients of financial treatment plan options
- arrange payment schedule with patients
- prepare and mail billing statements
- prepare claim forms for dental insurance
- arrange supporting documents for insurance claims
- sort and distribute incoming and outgoing post
- monitor and maintain inventory of dental office supplies
- update patient education materials
- maintain a professional reception area
- safeguard patient privacy and confidentiality
Bilingual in Spanish is a plus
APPLICABLE BENEFITS
Company sponsored dental benefits
Professional training
Ce courses available from time to time as well.
* Paid after completion of any employee probation period is completed successfully without an deficiencies or attendance issues
Job Types: Full-time, Contract
Pay: $19.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Do you speak Spanish fluently?
- Do you have any dental office experience?
License/Certification:
- and relevant dental experience? (Required)
Work Location: In person
Salary : $19 - $27