What are the responsibilities and job description for the Front Desk Scheduler and Check-Out position at Sweetwater Medical Associates, PLLC?
Job Overview
We are seeking a dedicated and organized Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our clients, providing exceptional customer service and administrative support. This role requires strong clerical skills and the ability to manage various tasks efficiently in a fast-paced environment. Experience in medical reception is highly valued, as you will be responsible for handling patient inquiries, scheduling appointments, and managing insurance verifications.
Responsibilities
- Greet patients and visitors warmly, ensuring a welcoming atmosphere.
- Manage appointment scheduling and confirmations using practice management software.
- Perform insurance verification and handle medical collections as necessary.
- Maintain accurate patient records and files, ensuring confidentiality and compliance with regulations.
- Assist with clerical duties such as filing, data entry, and responding to inquiries.
- Utilize software systems such as eCW and Athena patient management.
- Collaborate with medical staff to ensure smooth operations within the office.
Experience
- Previous experience as a Front Desk Agent or in a similar clerical role is preferred.
- Familiarity with medical, family medicine receptionist duties is advantageous.
- Proficiency in insurance verification processes and medical administrative support.
- Strong organizational skills with attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to work independently as well as part of a team in a dynamic environment.
If you are passionate about providing excellent service and have the relevant experience, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Work Location: In person
Salary : $17 - $20