What are the responsibilities and job description for the Towing Dispatcher position at SWFT Towing?
Job Summary
We are seeking a dedicated and detail-oriented Dispatcher to join our team. The ideal candidate will be responsible for coordinating the movement of vehicles and managing fleet operations efficiently. This role requires strong communication skills, proficiency in dispatching software, and the ability to analyze data to optimize routes and schedules. The Dispatcher will play a crucial role in ensuring timely deliveries and maintaining effective communication between drivers and management.
Responsibilities
- Coordinate and schedule transportation activities for fleet operations.
- Utilize dispatching software, including Towbook, to manage routes and monitor vehicle locations.
- Communicate effectively with drivers via phone systems to provide instructions, updates, and support.
- Analyze data related to delivery schedules, vehicle performance, and driver availability to optimize operational efficiency.
- Maintain accurate records of dispatch activities, including data entry for tracking shipments and fleet management.
- Collaborate with supply chain teams to ensure timely deliveries and resolve any logistical issues that may arise.
- Manage relationships with third-party logistics (3PL) providers as needed.
Qualifications
- Proven experience in dispatching or a related field is preferred.
- Familiarity with fleet management practices and logistics operations.
- Proficient in using phone systems for effective communication.
- Experience with Towbook or similar dispatch software is a plus.
- Strong data entry skills with attention to detail for maintaining accurate records.
- Knowledge of supply chain processes and 3PL operations is advantageous.
- Excellent analytical skills to assess routing options and improve efficiency.
- Ability to work in a fast-paced environment while managing multiple priorities.
Join our team as a Dispatcher where you will contribute significantly to our operational success through effective communication, organization, and problem-solving skills.
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to Commute:
- Colorado Springs, CO 80909 (Required)
Ability to Relocate:
- Colorado Springs, CO 80909: Relocate before starting work (Required)
Work Location: In person
Salary : $15