What are the responsibilities and job description for the Internet Parts Sales Manager position at Swiderski Power Inc.?
Job Overview
We are seeking a motivated and dynamic Internet Parts Sales Representative to join our team. This role is essential in driving online sales and providing exceptional customer service. The ideal candidate will be adept at utilizing digital platforms to engage with customers, understand their needs, and effectively promote our products. A strong background in parts sales is preferred, along with excellent analytical skills. This role includes interactions with customers in person, online, by e-mail, and over the phone.
Duties
- Engage with customers through various online channels, providing information about products and services.
- Utilize retail math to analyze sales data and make informed decisions regarding inventory management.
- Negotiate sales terms and conditions to maximize customer satisfaction while achieving company goals.
- Maintain accurate stock levels and ensure the availability of products for online orders.
- Process transactions and manage payment processing efficiently.
- Exhibit strong phone etiquette when communicating with customers over the phone.
- Collaborate with the parts team to promote products effectively through online campaigns.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
Experience
- Previous experience in internet sales or a related parts sales field is highly desirable.
- Familiarity with outdoor power equipment, farm equipment, or construction equipment products is a plus, enabling better customer interactions.
- Proficiency in inventory management systems and retail operations is beneficial for maintaining stock accuracy.
- Strong analytical skills are essential for closing sales and ensuring profitable sales.
Join us in this exciting opportunity to contribute to our growing online presence while delivering outstanding service to our customers!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Overtime
- Rotating weekends
Ability to Commute:
- Appleton, WI 54913 (Required)
Ability to Relocate:
- Appleton, WI 54913: Relocate before starting work (Required)
Work Location: In person