What are the responsibilities and job description for the Desktop Support Specialist - Locals Only position at Swift Strategic Solutions Inc?
A Public Sector client of ours is looking for a Desktop Support Specialist to work on their ongoing project in the Milwaukee, WI office.
Below are the additional details of this role:
Required Skills:
We need a minimum of 3 years of hands-on experience in the following.
- Remote Desktop Management Tools
- Experience in technical writing and documentation
- Analytical/problem solving skills
- Customer Service
- Excellent oral and written communication skills and advanced customer support skills
- Technical Assistance and user support
- MS Office products
- Active Directory Tools
- General understanding of Microsoft MECM/SCCM (for patch management, software deployment, and inventory management)
- Installation and maintenance of PC’s
- Knowledge of Omnissa Horizon, VMWare workstation, Microsoft VPC or similar product
- Mobile device management (iPad, iPhone, Android)
- Troubleshooting all hardware
- Application Installation, Support, and Troubleshooting
- Mac OS X
- MS Windows 10 and Windows 11
This role can be W2 or 1099/C2C and is open for anyone with valid work authorization in the US. H1B transfer candidates are more than welcome to apply for this role.
