Mailroom Associate (FULLTIME)

The Mail Associate provides exceptional concierge service, delivering operational functions in the following areas: processing of inbound/outbound mail, distribution/delivery of mail, ships and receives product and supplies to support onsite business service center, provides key op of customer MFD equipment (replenish toner/paper). Continuously offers the highest level of service to all corporate employees. Maintains a professional image of the company by providing prompt, courteous and efficient service. If hired before 3/31/2022 you may be eligible for a $500 sign on bonus!

Key Responsibilities:

• Provides 5-star customer service to all employees (in all forms of communication).
• Performs duties associated with shipping and receiving of materials.

• Receives inbound mail/packages and inputs into chain of custody software package.
• May perform meeting room and conference room set ups.

• Provides exceptional customer service to client

• Receives inbound mail/packages and sorts incoming mail
• Distributes mail and packages to company personnel
• Manages outgoing mail/package transactions.
• Competencies:

• Strong verbal and written communication skills
• PC skills – MS Office Suite experience

Qualifications:

• Requires high school diploma
• 2 years prior work experience preferred

Physical Demands:

• Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.
• Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
• Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)
• Ability to lift or move 40 lbs. or greater frequently

Travel: None/minimal between specified site location

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

*Sign on Bonus Parameters

_ -(Taxable) Bonus paid out after 30 days on the next pay cycle_
_ -Must still be employed with SPS after 30 days_
_ -Currently only for new hires starting 1/7/2022 to 3/31/2022_
_ -Eligible for site level positions only (CSM and below)_
_ -Employees are ALSO eligible for employee referral bonus after hired!_

About Swiss Post Solutions
Swiss Post Solutions (SPS) is a global outsourcing organization that offers both business and document processing services. Our clients are Fortune 500 companies in sectors such as advertising, investment banking, corporate, fashion, finance, law and other professional services Swiss Post Solutions operates in more than 15 countries worldwide providing specialized support functions in areas such as Administrative, Information Technology, Mailroom, Document Production, and other Guest Services. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that leads to building careers.

At Swiss Post Solutions (SPS) we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

Swiss Post Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental Pay:

• Signing bonus

Application Question(s):

• What are your salary expectation for this position?

Experience:

• Mailroom Service: 2 years (Preferred)
• Customer service: 2 years (Preferred)

Work Location: One location