What are the responsibilities and job description for the Business Operations Specialist position at Swoon?
Summary:
The primary function of a Business Operations Specialist is to maintain vendor relationships and act as a business analyst for non-IT projects. This role typically operates above an administrative level but below management, supporting organizational operations and project delivery. Responsibilities may include overseeing project management processes such as defining goals, tracking deadlines, managing metrics, and maintaining budgets. The specialist typically reports to a project manager or director.
Job Responsibilities:
- Establish and maintain communication services across business units and project teams.
- Maintain the storage and retrieval of project communications data and business metrics.
- Review contracts, cost proposals, and contract supplements.
- Set up project and work breakdown structures.
- Establish and document business processes.
- Track project budgets and expenditures; monitor transaction controls and compare costs against budgets.
- Anticipate potential budget overruns and propose solutions.
Required Skills:
- Strong verbal and written communication skills, attention to detail, and excellent customer service.
- Ability to work independently and effectively manage time.
- Knowledge of business and management principles, including strategic planning, resource allocation, and production methods.
- Ability to apply accounting and mathematical principles as needed.
- Experience in analyzing business trends and projecting future revenues and expenses.
- Proficiency in computer applications, especially Microsoft Word and Excel; experience with enterprise applications is a plus.
Work Environment:
- Full-time, on-site (five days per week).
- Collaborative and team-oriented culture with regular interaction among project and business teams.
Education & Experience:
- Preferred: Bachelor’s degree in Business Management, Economics, Finance, or Accounting.
- 3–5 years of relevant experience required.
- A Master’s degree with 3–5 years of experience may also be considered.
Technical Skills (Required):
- Proficiency in Microsoft Office 365 (Teams, Word, PowerPoint).
- Ability to strategically and tactically organize and structure project execution activities.
Soft Skills (Required):
- Excellent time management.
- Clear and transparent communication.
- Strong attention to detail.
