What are the responsibilities and job description for the Heavy Machinery Support Technician position at Swoon?
About Us:
Swoon is a leading company in the heavy machinery industry, dedicated to delivering innovative solutions and exceptional service. We are seeking a highly skilled Heavy Machinery Support Technician to join our team. As a Heavy Machinery Support Technician, you will play a critical role in providing top-tier service support for new products, working alongside multiple service engineers to troubleshoot and enhance engine and power system electronics.
About the Opportunity:
This initial one-year Heavy Machinery Support Technician opportunity presents a chance to work with a renowned company in the heavy machinery industry. The successful candidate will be responsible for reviewing dealer warranty claims, calling back parts, and collaborating with design control to understand failure modes. They will also determine the best course forward for the field and support multiple service engineers to provide the best-in-class service support for new products being introduced.
Key Responsibilities:
* Review dealer warranty claims* Call back parts* Collaborate with design control to understand failure modes* Determine the best course forward for the field* Support multiple service engineers to provide the best-in-class service support for new products being introduced
Swoon is a leading company in the heavy machinery industry, dedicated to delivering innovative solutions and exceptional service. We are seeking a highly skilled Heavy Machinery Support Technician to join our team. As a Heavy Machinery Support Technician, you will play a critical role in providing top-tier service support for new products, working alongside multiple service engineers to troubleshoot and enhance engine and power system electronics.
About the Opportunity:
This initial one-year Heavy Machinery Support Technician opportunity presents a chance to work with a renowned company in the heavy machinery industry. The successful candidate will be responsible for reviewing dealer warranty claims, calling back parts, and collaborating with design control to understand failure modes. They will also determine the best course forward for the field and support multiple service engineers to provide the best-in-class service support for new products being introduced.
Key Responsibilities:
* Review dealer warranty claims* Call back parts* Collaborate with design control to understand failure modes* Determine the best course forward for the field* Support multiple service engineers to provide the best-in-class service support for new products being introduced
