Demo

Information Technology Specialist

Swoon
San Antonio, TX Full Time
POSTED ON 3/5/2025
AVAILABLE BEFORE 6/5/2025

Job Description

Job Description

  • Location : Remote
  • Duration : 12 Months
  • Pay Rate : $50.9 / h

Key Responsibilities :

  • Vulnerability Triage and Case Management :
  • Manage and maintain the flow of incoming vulnerability cases, including CVE notifications, cloud-based vulnerabilities, cloud misconfigurations, and access control issues.
  • Facilitate proper owner identification for cases where ownership is not automatically assigned by scanning tools.
  • Data Analysis and Reporting :
  • Analyze business unit remediation efforts and case closure metrics to establish guardrails for remediation quality.
  • Assess and report on case backlog, identifying trends by application, business unit, or other relevant factors.
  • Produce meaningful metrics and reports for customers and leadership, highlighting organizational vulnerability health.
  • Risk Assessment and Collaboration :
  • Partner across Security teams to identify areas of risk and collaborate with business units to make informed, risk-based decisions.
  • Identify and address “stuck” cases in the lifecycle and work with Vulnerability Program peers to ensure timely resolution.
  • Serve as a program interface to case owners, requiring a strong customer support and collaborative problem-solving mindset.
  • Program Support :
  • Provide data analytics and reporting support during operational and business unit program reviews.
  • Company Description

    Come get Swoon’d!!

    Swoon handles the staffing need of over 80 Fortune 500 clients.

    We have won Best and Brightest Companies to Work for in the Nation Award 6 years in a row.

    Swoon was also awarded the Inc. 5000 Fastest Growing Private Companies in the US from 2016 – 2020.

    Company Description

    Come get Swoon’d!! Swoon handles the staffing need of over 80 Fortune 500 clients. We have won Best and Brightest Companies to Work for in the Nation Award 6 years in a row. Swoon was also awarded the Inc. 5000 Fastest Growing Private Companies in the US from 2016 – 2020.

    Salary : $51

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