What are the responsibilities and job description for the Customer Success Specialist position at SWTCH Energy Inc.?
A company is looking for a Customer Success Specialist to support its growing customer base in the EV charging industry.Key ResponsibilitiesLead communication and value demonstration for accounts within a grouped book of businessDevelop and maintain positive relationships to drive business outcomes and encourage customer retentionCollaborate with internal teams to troubleshoot issues and meet revenue targetsRequired Qualifications1-2 years of experience in a Customer Success or customer-facing roleExperience with Salesforce and CRM software is a plusBilingual in English and French preferred but not requiredPassion for the EV space and sustainabilityAbility to learn and adapt to new technologies