Temporary Restaurant Supervisor

Job Summary: This position will provide a hands-on approach to managing the general day-to-day operations of the Front of the House.

DEPARTAMENTAL EXPECTATION OF EMPLOYEE:

• Adheres to Sycamore's Policies and Procedures
• Acts as a role model within and outside Sycamore.
• Maintains a positive and respectful attitude with coworkers and customers
• Consistently reports to work on time prepared to perform duties of position
• Participates on monthly safety training.
• Demonstrates honesty, integrity and professionalism at all times

DUTIES AND RESPONSIBILITIES:

The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Supervises and assists the restaurant staff on a daily basis
• Ensure dining experience is in compliance with policies, procedures, standards, and aiming at satisfying and exceeding the guest expectations
• Assist with the training of restaurant staff
• Maintains a presence in the dining areas at all times throughout service and interact positively with customers.
• Supports staff at peak times and undertake any operational duty to ensure customer expectations are met.
• Responsible for resolving customer complaints regarding food quality and service.
• Performs other duties as assigned by manager

QUALIFICATIONS:

To perform this job successfully, incumbent must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Able to work holidays, weekends and evenings
• California Food Handler Certification
• Excellent customer service skills
• Able to speak, read, write and understand the primary language (s) used in the workplace.
• Bilingual skill is a plus
• Basic typing skills and ability to operate standard office equipment including: copier, fax, telephone, calculator, etc.
• Proficient on Micros, Microsoft Word, Excel and use of email.

PHYSICAL/MENTAL REQUIREMENTS:

While performing the duties of this job, the employee is frequently required to do the following:

• Calculate figures and amounts.
• Coordinate multiple tasks simultaneously
• Ability to work in stressful situations
• Stand and walk for long periods of time or an entire shift, repetitive motions of hands, wrists and fingers, climb stairs, balance, stoop, squat, bend, twist, kneel, reach, grasp, shake, stir, pour and squeeze with both hands. Talk or hear; taste or smell.
• The employee must occasionally lift and/or move, carry, push and pull up to 30lbs

WORK ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.

Work conditions include exposure to scents and mineral water sulfur odor.

Your company reserves the right to change job responsibilities, transfer job positions, or assign additional job duties at any time