What are the responsibilities and job description for the HOTEL FRONT OFFICE AGENT position at Sycuan Casino?
The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.
Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.
One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.
- 2 years of guest service experience
- Hospitality and/or lodging experience
- Cash handling experience
- Ability to interact effectively with team members and guests
- Ability to prioritize and perform multiple tasks and assignments
- Ability to communicate effectively in the English language
- Ability to understand and follow verbal directives and written directions
- Ability to perform data entry assignments
- Ability to maintain professionalism and composure
- Ability to accept constructive criticism
- Ability to read and complete forms and documents
- Ability to perform simple mathematical calculations
- Ability to sit or stand for up to eight hours
- Ability to work in a smoking environment
- Ability to maintain confidentiality
- Ability to appear for work on time
- Working knowledge of Infor HMS system
- Working knowledge of MS Word and Excel
- Multi-lingual
If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!