What are the responsibilities and job description for the Receptionist- Tribal Government Office position at Sycuan Casino?
The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.
Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.
One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.
Sycuan Band of the Kumeyaay Nation is looking for a friendly and organized individual to join our team as a Tribal Office Receptionist.
As the Tribal Office Receptionist, you will be the first point of contact for visitors and callers. Your role is crucial in creating a welcoming environment and ensuring smooth office operations.
Job Purpose:
Receives and greets callers and visitors and processes incoming and outgoing mail.
Job Duties and Responsibilities:
(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)
- Answers incoming calls in a courteous and timely manner and forwards caller to appropriate staff member.
- Greets visitors courteously, determines their needs, and directs them to the appropriate person and/or office.
- Receives, sorts, and posts all incoming mail from internal and external sources, including the U.S. Post Office and courier services.
- Receives outgoing mail daily, adds postage as needed, and sorts for delivery.
- Maintains a record of incoming and outgoing long-distance calls.
Job Specifications:
Education and Experience:
Essential:
- High School Diploma or G.E.D.
Desirable:
- Receptionist experience
- Customer service experience
Skills and Knowledge:
Essential:
- Ability to communicate and interact effectively with callers, visitors, and employees
- Excellent telephone etiquette
- Organizational skills
- Ability to understand and follow oral and written instructions
- Ability to communicate effectively in the English language
- Ability to appear for work on time
- Ability to maintain professionalism and composure
- Ability to accept constructive criticism
Supervisory/Managerial Accountability:
Direct: None
Indirect: None
If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!
