What are the responsibilities and job description for the Service Technician - Albion position at SYDENSTRICKER NOBBE PARTNERS?
Job Details
Level: Experienced
Job Location: SNP Albion - Albion, IL
Position Type: Full Time
Education Level: 2 Year Degree
Salary Range: $18.00 - $35.00 Hourly
Travel Percentage: Up to 50%
Job Shift: Day
Job Category: Skilled Labor - Trades
Description
Position Specifics
Department: Service
Reports to: Service Manager or Service Location Manager
Supervises: None
Dealer Profile Administration (DPA) Code: Service Technician
Revenue Generating: Yes
Purpose
Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.
Responsibilities
- Performs diagnostics and repairs on John Deere equipment and technology
- Mentors Service Technician Trainees and Service Technicians
- Conducts or supports customer clinics
- Performs diagnostics and repairs in the field as required
- Accountable for billable time and assigned work orders
- Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
- May participate in Service EDUCATE Training programs required for the development of skills and knowledge
- Operates and maintains vehicles, tools and equipment required to perform job responsibilities
- Maintains a clean work area and performs work in a neat and orderly fashion
- Follows all safety rules and regulations in performing work assignments
- Maintains current knowledge of John Deere and competitive products
Qualifications
Experience, Education, Skills and Knowledge:
- 1 years of experience performing service repairs
- Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
- Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
- Ability to use Service Advisor and basic computer functions
- Ability to operate vehicles and equipment used for diagnostic purposes
- Proficient oral and written communication skills
- Ability to lift at least 75 lbs. repeatedly
- Basic Service Technician certification preferred
- High School Diploma or equivalent experience required; Associates degree preferred
- Valid drivers license is required
- Fork lift license preferred
Salary : $18 - $35
