What are the responsibilities and job description for the Network Technician position at SyllogisTeks?
Local Candidates 100% onsite! Must be local St. Louis MO 63110
30 / hr with Benefits
M-F "day" shifts, but must be open to "2nd" shift (~3-11PM) as the schedule may change.
Experience with Extreme Networks would be HUGE perk!
Hands-on operational tasks in support of cloud, network, and enterprise infrastructure services.
Rack, stack, configure, manage and analyze cloud, network, security, and wireless infrastructure.
Review engineering designs and validate / develop operational procedures and practices.
Provide troubleshooting and on-call support for cloud, network, security, and wireless services. Work in partnership with engineers to evaluate, document, and deploy new products and services. Have a solid understanding of common infrastructure components (cloud, network, storage, security, wireless etc.)
- Rack, stack, and configure network, wireless, security, and cloud components
- Troubleshooting / incident management efforts for faulty hardware and configurations
- Review of engineered systems and documentation. Analyze against customer expectations and provide continual service improvement feedback to Engineering groups.
- Focused training in one or more specialties, providing operational subject-matter-expertise and team-leadership for a given technology (cloud, network, security, wireless etc)
- Participate in after-hours maintenance including on-call, security patching, scheduled maintenance etc.
- Deliver service requests for infrastructure customers (DNS, DHCP, Certificate, VIP etc).
- Use appropriate IT Service Management practices, including ticket updating, customer communication, change management, time tracking, and project updates.
Education :
Bachelor’s or professional degree in electronics, engineering, or a closely related field, plus 2 years of experience in cloud / network analysis, operations, or an equivalent combination of education and experience.
