What are the responsibilities and job description for the Center Director position at Sylvan Learning?
The Center Director is responsible for managing the overall customer experience and sales to grow the center.
- The Center Director is also responsible for managing the day-to-day center operations to ensure a consistent, quality educational experience for Sylvan customers while managing costs.
- They ensure that policies and procedures are executed according to Sylvan standards.
- The Director manages and coaches center staff and serves as the principal point of contact for the Franchisee.
- College degree.
- Customer service and/or Sales experience.
- Experience using social media (Facebook, Instagram, etc.).
- *K-12 Education experience/Knowledge a plus.
- Strong customer service, interpersonal, and communication skills.
- Ability to supervise, coach, and develop center staff.
- Basic technology skills.
