Product Control Manager

Symmetry Energy Solutions is a premier retail natural gas marketing, logistics and asset management company, supplying our customers with natural gas when and where they need it. We achieve this by working with natural gas producers, suppliers, and associated infrastructure owners to facilitate the efficient and economic supply of natural gas throughout the markets we serve.Symmetry is proud to provide innovative energy solutions and exceptional customer service to nearly 80,000 customers in 34 States, supplying nearly 1 trillion cubic feet of natural gas annually.

Symmetry is owned by Energy Capital Partners (ECP). Founded in 2005, ECP is a leading investor across energy transition, electrification and decarbonization infrastructure assets, including power generation, renewables and storage solutions, environmental infrastructure and sustainability, efficiency & reliability assets.

Symmetry’s vision is to be a trusted partner who delivers reliable and innovative energy solutions. The Company’s core values are:

• Acting with integrity. Symmetry believes in always doing the right thing for its customers, employees, and community.
• Embracing diversity. Symmetry encourages and supports an inclusive and diverse culture where its employees are valued and empowered.
• Providing quality customer service. Symmetry understands the needs of its customers and is committed to providing dependable quality service.
• Operating as One Team. Symmetry commits to operating as One Team focusing on the needs of its customers and the overall success of the Company as a whole.
• Striving for continuous improvement. Symmetry strives to be better today than it was yesterday

Job Summary

Manage regional analyst team. Maintain automated natural gas contracts/transactions, deal/pricing execution and business system management for Sales Team, Operation Support, and Gas Operations. Ensure that the transaction process is efficient, operates with effective internal controls and provides services when needed to each respective department.

Essential Duties/Responsibilities

• Plans and schedules regional team meetings to support departmental, business unit and corporate goals and objectives. Follows through to ensure successful completion.
• Establishes performance metrics and controls, collaborates with Sales Team and others to refine and gain agreement and provides leadership within organization to ensure achievement and implementation.
• Guides team on transaction processes and procedures. Directs as necessary to ensure maximum operating efficiency.
• Manages employee performance through establishing goals and development plans, evaluating and documenting performance, making compensation recommendations and selection decisions and providing coaching, counseling and discipline.
• Plans for both continuous and step improvements. Initiates cross-functional meetings to review opportunities/issues and implement improvements.
• Prepares and delivers oral and written communications to employees, customers, consultants and executive management.
• Represents the organization, department or company on internal teams and/or to external entities.
• Participates in and/or leads project teams involved in the system solution/report creation and development, testing and implementation of automated systems, reengineering of processes and implementation of new requirements.
• Serves as liaison to verify customer/contract process flow of new customers from startup to termination.
• Ensures generation of contract documents for Sales Team and Business; including but not limited to, base agreements, index and fixed price transactions, and minor contract amendments.
• Ensures financial hedges are executed profitably, working with applicable internal departments to ensure accurate system pricing inputs.
• Responsible for Pricing Scheme Administration including regional market knowledge for accurate pricing inputs; knowledgeable of Endur system formulas and inputs.
• Technical Lead for Salesforce to Endur interface – reconciliation of system errors in coordination with technology team.
• System Reintegration Lead – technical coordination of ops support, scheduling and technology team to systematically cleanse contracts for deal structure issues.
• Obtains or provides contract documents to ensure compliance with SOX requirements
• Leads and coordinates new and terminated account activity and communication between Sales Team and Gas Operations - verifying contracts are in place and systems up to date.
• Reconcile issues with contracts, operations support, and gas supply/scheduling. Acting as an overall database expert including areas such as metered usage, pricing, deal structure, contracts, and invoicing.
• Reviews and distributes account and contract data through reports to Sales Team for timely renewal of contracts, and ensures transactional information is properly captured for renewals.
• Applies knowledge of deal structure to ensure appropriate transactions are created and maintained in applicable systems.
• Participates in periodic data review to confirm system data integrity.

Education/Experience Level

• Requires a bachelor’s degree in accounting, economics, finance, or business from an accredited college or university OR a combination of education and experience providing equivalent or related knowledge. (Experience in lieu of education is in addition to the Experience requirement.)
• Minimum of 5 years of gas industry experience or other business-related discipline.
• Minimum of 2 years’ experience in a leadership capacity
• Must be able to engage multiple stakeholders, including the supply, scheduling, sales teams, legal, and finance/risk teams – gaining support for efficient processes and teamwork.
• Must be able to balance competing interest of P&L delivery along with system deal integrity.

Additional Knowledge, Skills, Licenses/Certifications, Abilities & Personal Characteristics

• Able to demonstrate and apply comprehensive industry knowledge and skills, including process automation options, legal aspects of contracting, contract types and suitability. Exposure to best practice contracting procedures.
• Able to use communication and interpersonal skills to communicate clearly, effectively, timely and persuasively.
• Able to exercise discretion, tact, and good judgment in dealing with co-workers, clients, vendors and the public.
• Able to cultivate relationships and collaborate across boundaries and share information proactively to achieve goals while being fair to others.
• Able to negotiate skillfully to resolve differences effectively while maintaining relationships.
• Able to work well with a variety of personality types.
• Able to foster and participate successfully in a team-based environment to accomplish assignments and produce results through others while maintaining a high level of morale.
• Able to conduct effective meetings, including set an effective agenda, facilitate discussion, develop consensus and secure agreement.
• Able to apply basic project management skills to manage multiple projects, priorities, and deadlines.
• Able to adhere to company values, make informed decisions, follow procedures, and comply with company policies, procedures, processes, and practices.
• Able to use personal computer software proficiently, including the Internet, spreadsheets, word processing, email, and presentation software.
• Able to demonstrate a solid working knowledge of business information systems and databases.
• Able to make sound decisions and solve problems with logical solutions by applying knowledge, skills, and experience.
• Able to maintain a proper balance between evaluation and/or analysis of contracts and the urgency to respond to customer needs and requests.
• Able to work with confidential information, materials, and files in an appropriate, professional, and discrete manner.
• Able to function innovatively, including being receptive to new ideas, approaches, and processes.
• Able to ensure everything possible is done to provide customer satisfaction and meet business standards.
• Able to make decisions in a timely and effective manner.
• Able to work with close attention to detail, in a highly accurate manner, to produce complete and timely work.
• Able to adapt quickly to changing demands and to demonstrate flexibility in the face of change or uncertainty.
• Able to motivate self to accomplish projects and achieve goals with minimal supervision, including self-directed learning.

Physical Requirements

• Able to communicate orally in a clear manner.
• Able to view a personal computer monitor or laptop screen for extended periods of time.
• Able to operate a personal computer, either desktop or laptop, for extended periods of time creating, composing, and reviewing documents and spreadsheets.
• Able to reach, grasp and move items.
• Able to sit, stand or walk for extended periods of time.
• Able to speak, read and understand the English language.
• Able to exert up to 10 pounds of force occasionally, and/or a minimal amount of force frequently to lift, carry, push, pull, or otherwise move objects.

Working Conditions

Able to work in a fast-paced office environment with a high-volume workload and frequent short deadlines that may require more than a 40-hour workweek to meet established deadlines including working nights or weekends, as required.

Able to work indoors, in an office environment, regardless of whether open office, cubicle or private office.

Able to travel occasionally, possibly overnight, to attend meetings and/or energy industry conferences.

Symmetry Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need accommodation to complete the application, please email us at recruiting@symmetryenergy.com