What are the responsibilities and job description for the Technology Support position at Symphony Corporation?
Job Details
Technology Support
6 MOnths
Philadelphia ,PA
Onsite role
Provides tier 2 in-person and remote PC hardware and software deployment and support. Provides asset management and tracking of hardware and software.
- Assists infrastructure teams where local hands on activities are required.
- Provides Mobile Device deployment and support; activities include customer guidance and recommendations, activation, account modifications, configuration, testing, problem identification and resolution.
- Promotes ITS services, engage customers to understand business needs and maintains ownership for problem resolution.