What are the responsibilities and job description for the Mobile Specialist Level II position at Symphony Enterprises?
Job Details
Job Title: Mobile Specialist Level II
Location: Washington, DC. This is a Hybrid role
Work Authorization: &Holders will work
We are looking local consultants.
Job Description:
We are currently seeking resources for a client to form a mobile app support team prior to the public launch of their new transit app, available on iOS and Android. This team will be responsible for handling ridership issues and feedback post-launch, providing real-time remediation of backend services, and ensuring seamless user authentication. The mobile app supports trip planning, real-time updates, and personalized transit assistance. We are looking for candidates with experience in mobile app support, iOS and Android development, and troubleshooting across cloud-based environments. The ideal candidates will have expertise in Azure, AWS, and Google Cloud, with a strong understanding of Docker, Kubernetes, and Azure DevOps. The role involves providing 1st and 2nd level support, collaborating with client teams and engineering, and ensuring the stability of the production environment. Experience with log monitoring, GitHub, and third-party integrations is highly preferred.
Key Features
- Nearby - Discover nearby stops, stations, and transit options with real-time updates.
- Trip Planner - Plan your journey with step-by-step directions and schedule integration.
- Online Chat - Connect with support or transit operators for real-time assistance.
- Metrics - Access live route ladders, service performance insights, and efficiency dashboards.
- Settings Authentication, Account Services, Profile, Preferences, Places, Notifications, Maps and Rider Guides. Available on Apple and Google Android Phones. Web version planned once Phone release 1.0 complete. This requisition is for three Mobile Specialists. This role is responsible for O&M support of mobile and Web applications. The ideal candidates will have a strong understanding of Azure environment, mobile application frameworks, and iOS and Android troubleshooting.
Govind Singh
Sr IT Recruiter
Symphony Enterprises LLC | Global Business and IT Consulting Company.
ext 408 (Direct) | (Fax)
WMBE & NWBE Certified Company
A Member of Women's Business Enterprise National Council (WBENC)
and National Association of Women Business Owners (NAWBO)
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