What are the responsibilities and job description for the Medical Assistant (Remote) position at SynaptiCure Inc.?
About Synapticure
As a patient and caregiver-founded company, Synapticure provides instant access to expert neurologists, cutting-edge treatments and trials, and wraparound care coordination and behavioral health support in all 50 states through a virtual care platform. Partnering with providers and health plans, including CMS' new GUIDE dementia care model, Synapticure is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases like Alzheimer's, Parkinson's and ALS.
The Role
The Medical Assistant oversees medical record retrieval, completing paperwork, provide referrals to specialists, prior authorizations, virtually greet patients prior to visits with neurologists, and other clinical and administrative duties within the Medical Assistant scope.
Job Duties - What you'll be doing
- Adhering to HIPAA guidelines and standards, provides advocacy support on behalf of patients and families with clinical providers, billing and insurance companies, and other partners in the care team as needed.
- Maintains accountability to ensure high quality standards in client and partner interactions ensuring the highest levels of privacy and confidentiality.
- Follows standardized processes including operating procedures, quality assurance and documentation, in order to create high levels of efficiencies and effectiveness.
- Maintains positive and effective relationships within the multidisciplinary Care Coordination and broader Synapticure team to ensure a streamlined and supportive experience for patients.
- Collaborates with internal teams to ensure appropriate representation of Synapticure to external audiences.
- Nurtures and maintains positive and effective relationships with medical and community partners.
- Speaks expertly internally and externally about the program and company.
Requirements - What we look for in you
Our values
We're founded by a patient and caregiver, and we're a remote-first company. This means our values are at the heart of everything we do, and while we're located all across the country, these principles are what tie us together around a common identity :
This position is remote and work would be based in your home. The necessary technology would be provided to work out of your home.
Salary and Benefits :
Position is full time / exempt with competitive salary and benefits package including health insurance offering. Salary range for this role is competitive depending on the candidate's level of experience.
