What are the responsibilities and job description for the Payroll and Benefit Specialist position at SYNC RESIDENTIAL?
Job Details
Description
Job Title: Payroll and Benefits Specialist (non-remote)
Department: Corporate - In Office
Reports To: Director of Human Resources
Classification: Exempt
Position Summary: The Payroll and Benefits Specialist is responsible for the overall operation of the payroll process and functions related to successful completion and administration of bi-weekly payroll as specified by company's policy, state and federal laws, rules, and regulations. The Payroll and Benefits Specialist will also be responsible for the administration and coordinating daily operations of employee benefit programs and provide expertise and insight on employee benefits.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties:
- Handle tasks from a variety of sources- garnishments, child support orders, tax levies, state unemployment insurance and quarterly tax verifications timely and with an extremely high attention to detail.
- Ensure that all inquiries received are either resolved or are on a clear path to resolution within 24 hours of the time they are received.
- Manage workflow to ensure all payroll transactions are processed accurately and timely.
- Manage workflow to ensure all necessary control procedures occur prior to disbursement initiation.
- Reconcile benefit statements.
- Submit and reconcile payments to governmental authorities.
- Ensure accurate and timely monthly, quarterly, & year-end reporting.
- Provide the highest level of customer service as needed and respond to a variety of payroll inquiries in a timely manner.
- Work in tandem with both HR and Accounting leaders to ensure a high level of communication and transparency.
- Stay informed about new trends in payroll industry and make recommendations for new and improved payroll services for enhanced employee experience.
Other Duties - Benefits
- Administer all employee benefit programs such as medical, dental, vision, life insurance, FSA/HAS and 401(k).
- Answer employee questions regarding the company’s benefit plans and provides additional requested information to company employees.
- Reconcile benefit bills on a monthly basis and ensure timely payment processing
- Remind new hires about the benefit enrollment process and ensures completion Send benefit payment notices to employees on unpaid leave of absence
- Support Human Resources with Open Enrollment
- Ensure the accuracy of all benefit enrollments and provide vendors with accurate eligibility information.
- Responsible for employee benefit file maintenance and storage retention requirements.
- Assist with annual 401(k) audit and compliance testing.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. 3-4 years of (multi-state) payroll processing and benefits administration experience required.
Language Ability:
Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees.
Computer Skills:
Microsoft Office Suite, Paycom HRIS or ability to quickly learn payroll management, human resource information system (HRIS), UKG Ready, and similar computer applications, Mango
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Qualifications
This position requires the following physical and mental capabilities to be performed:
Constantly (66% to 100% of the time)
Writing, keyboarding, grasping, turning, using finger dexterity, giving and receiving verbal communication both in person and over the telephone, giving and receiving written communication, working outdoors in all conditions, lifting and carrying items weighing 10lbs or less, observing things clearly beyond an arm’s reach, performing general and detail observation and driving vehicles.
Occasionally (1% to 33% of the time)
Lifting and carrying (with assistance) items weighing 20 to 50 lbs. Being on foot, bending, stooping, squatting, kneeling, climbing stairs, pushing or pulling, reaching above shoulder height, sitting, lifting and carrying items weighing 20lbs or less, working indoors, operating equipment and tools, following instructions, reading and/or comprehending manufacturer’s and product label directions.
EDUCATION AND EXPERIENCE:
- High School diploma or GED
- A minimum of three years' experience processing bi-weekly multi-state payroll
- Experience with Paycom is highly preferred
- Strong knowledge of federal and state regulation
- General HR knowledge of labor practices pertaining to payday law and payroll administration
- Ability to maintain confidentiality and handle employee matters with a high degree of professionalism.
- Proficient in MS Office
Excellent written and verbal communication skills